Published by Luximal Limited on Jul 16, 2024

contact Mycelium Bitcoin Wallet Chat with our AI-based Mycelium Bitcoin Wallet Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Mycelium Bitcoin Wallet?



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Why chat with our AI Mycelium Bitcoin Wallet Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Mycelium Bitcoin Wallet.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. If you know how to look on the correct blockchain explorer to see what the going rate for high priority transfer then you can pay the least amount possible for next block transaction confirmation however ethereum minimum transfer amount is like 50$ and min exchange amount is like 85$It's a month now since I sent my coins over to another wallet.

2. But in case it was, a four star is well deserved.they improved it a bit, like you can set how much you want for your fees, and it's hardware wallet support with trezor, ledger, and keepkey is good.

3. Contacted support and it's been a week but still no reply!!! I even tried to buy 150$ worth of giftcard but the damm app says insufficient funds, thought maybe it was the fees.

4. Contact me at my gmail perhaps the apps "feedback" system is also broken? Still not working on 3.3.1.1 Samsung galaxy note 5 SM-N920W8 Android 7.0 Yes that’s correct, 3.3.1.1 crashes on startup after a full shutdown and start up of the phone.

5. My one gripe, which very very rarely pops up, is sometimes the transaction doesn't broadcast properly, meaning I need to import my xpriv into another wallet, possibly wait for it to sync, and (re?)broadcast it myself.

6. True to their word Working fine again! I'm curious about orbot not being recognized by the app even though it is running.I've personally used this wallet for over a year maybe close to two now to invest when I can and it hasn't let me down yet.

7. Alot to learn about the app but it's worth putting the time into of learning it.Good overall.

8. the app still need some improvement.The best wallet as long as you have an understanding for crypto and fees.

9. Been good so far does have a little lag from time to time when synching.

10. Had a scare where one of my transactions got reverted back to the trading server and had to reinitiate the transaction costing me a couple of cents.

11. RE3: I have sent the logs a good 4 or 5 times now.

Steps to Troubleshoot & Fix Mycelium Bitcoin Wallet Issues

1. Fix Mycelium Bitcoin Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mycelium Bitcoin Wallet: Restarting the app will resolve most errors.
  2. Update the Mycelium Bitcoin Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "Mycelium Bitcoin Wallet" » Open Mycelium Bitcoin Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mycelium Bitcoin Wallet » click "UPDATE".
  3. Clear Mycelium Bitcoin Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Mycelium Bitcoin Wallet servers.
    1. On Android, goto Settings » Apps » Select "Mycelium Bitcoin Wallet" » click Storage » click "Clear Cache".
  4. Check Mycelium Bitcoin Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Mycelium Bitcoin Wallet might not work.
  5. Uninstall and reinstall Mycelium Bitcoin Wallet. If nothing else has worked, completely uninstall Mycelium Bitcoin Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mycelium Bitcoin Wallet not working


2. Fix Mycelium Bitcoin Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mycelium Bitcoin Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mycelium Bitcoin Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mycelium Bitcoin Wallet may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Diana Skye

Same problem I have had with Mycelium from Day 1. The "Export Transaction History" simply does not work. First, I synced my transations (Reload Account Then clicked on Export Transaction History. It sits there and does nothing. I get recurring messages from Android saying "Myceliium is not responding". I choose "Wait". Finally the wallet just closes. No file is generated. I need this to get my taxes done, and - like each year before this - Mycelium does not come through with the download. Please help. Android Version 9 Mycelium Wallet Version 3.9.0.0

— 4 years ago by Mukinayi

salut j'ai investi 106 $ btc dans mon porte feuille mycelium ; mais jusqu'à aujourd'hui sa ne s'affiche pas dans le tableau de solde .mais dans la transaction sa s'affiche. veillez m'eclaircir svp

— 4 years ago by Ian Lynch

Hi, 0 confirmation after 3-4 days.How do I get the bitcoin back?

— 4 years ago by Briyana cokley

I am having trouble importing funds into a new wallet via the app