Published by AMANOTES

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Why should I report an Issue with Piano Games - Free Music Piano Challenge 2020?

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Piano Games Customer Insights

1. there are also a good variety of songs not so easy to get board but very easy to get frustrated when the game skips a tile I also like the leader board system and results I would definitely give this game a solid 3 stars if the jolting gets sorted it would be a solid 5 star game in my booksCompared to the cheetah games version, this was disappointing.

2. Notes don't match the actual song, lags and glitches once or twice when playing a song causing me to lose instantly, you only unlock one song every level up or sometimes every second level up, most songs (other then the ones you unlock through leveling up) are locked and have to be bought with diamonds in order to be unlocked and ads pop up after every song.

3. It's a good game but if they could fix this I might would download it agin.Whenever im doing Fúrelise by beethoven , there are random high pitch notes and in endless mode it speeds up from like 50% Faster to 100% faster.

4. The music would also randomly go off key in the middle of the game even as I'm hitting the tiles and getting 'perfect' scores.

5. I have to pay 100? I like some songs but thats too much of a time waster, awful app , do not installEverything is so laggy, when I try and play a song, it freezes up right in the middle of me playing.

6. Finally, the online part of the game kept loading for 2 or 3 minutes then ending with a "could not connect to server".Actually, maybe this rating isn't very fair, I just installed it.

7. Still greatLike the game but whenever I press the tiles it never picks it up.

8. If getting this, i recommend you to feel the music and not the game.the game itself is very enjoyable and addictive.

9. It has changed so much! Great still but putting stuff like "perfect" and "great" on Screen depending on where you tapped the tiles is a bit distracting and doesn't improve score from my perspective.

10. Also watching or viewing ads to continue the game or get rewards wouldn't work, yet the ads after every game would work fine.

11. This is not a game to teach you piano.

Steps to Troubleshoot & Fix Piano Games Issues

1. Fix Piano Games Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Piano Games: Restarting the app will resolve most errors.
  2. Update the Piano Games App. Here is how:
    1. On Android goto PlayStore » Search for "Piano Games" » Open Piano Games - Free Music Piano Challenge 2020 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Piano Games » click "UPDATE".
  3. Clear Piano Games - Free Music Piano Challenge 2020 app cache: Clearing cached data will force your app to retrieve the latest data directly from Piano Games servers.
    1. On Android, goto Settings » Apps » Select "Piano Games - Free Music Piano Challenge 2020" » click Storage » click "Clear Cache".
  4. Check Piano Games app permissions. If any of these permissions required to use your device's features are disenabled, Piano Games might not work.
  5. Uninstall and reinstall Piano Games. If nothing else has worked, completely uninstall Piano Games then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Piano Games not working


2. Fix Piano Games Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Piano Games be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Piano Games not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Piano Games may not be able to connect to the Internet when running in the background.

Reported Issues