Contact Movistar Música Customer Service

Why should I report an Issue with Movistar Música?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Telefonica Internacional SA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Navega por el buscador y encuentra tu música favorita, escucha las novedades y lanzamientos de cada semana, diviértete con los vídeos exclusivos que tenemos para ti, elige el género o estado con el que más te identifiques, encuentra la playlist perfecta para acompañarte siempre. Úsala desde tu celular, tablet o computador con solo registrarte y empieza a elegir un mundo de experiencias distintas.

2. Movistar Música se encuentra diseñada para que puedas disfrutar de la música perfecta para todos tus momentos, donde quiera que estés.

3. Elige tu música, elige tu estilo, elige tus momentos, elige todo.

1. I'd like to suggest to bringing the full discography of the artists.It's a good music app, although it lakes of many good artists, an also, it sometimes crashes unexpectedly.So far so good.

2. The interface was improved as well as the Library, the playlists are really good, I usually find new artists.

3. 👍 Keep it up.Easy to use.I don't know anything about it yet.VariedadexcelenteLa aplicación no reproduce no descarga, ya la desinstale y volvi a instalar y sigue igual.

4. I think you may please program the Crossfade between the themes.Songs don't play immediately, they take a few to load.

5. That's weird.Muy buena app.

1. Fix Movistar Música Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Movistar Música: Restarting the app will resolve most errors.
2. Update the Movistar Música App. Here is how:
   1. On Android goto PlayStore » Search for "Movistar Música" » Open Movistar Música » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Movistar Música » click "UPDATE".
3. Clear Movistar Música app cache: Clearing cached data will force your app to retrieve the latest data directly from Movistar Música servers.
   1. On Android, goto Settings » Apps » Select "Movistar Música" » click Storage » click "Clear Cache".
4. Check Movistar Música app permissions. If any of these permissions required to use your device's features are disenabled, Movistar Música might not work.
5. Uninstall and reinstall Movistar Música. If nothing else has worked, completely uninstall Movistar Música then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Movistar Música not working

2. Fix Movistar Música Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Movistar Música be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Movistar Música not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Movistar Música may not be able to connect to the Internet when running in the background.