Published by Movies Studio on Jul 5, 2024

Report an issue with MP4 Video Cutter.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with MP4 Video Cutter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Movies Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MP4 Video Cutter image 1 contact MP4 Video Cutter image 2

About MP4 Video Cutter

1. Video after cut has same quality with input Video. - Easy to cut Audio file : *. mp3, *. wav, *. 3pg .. etc.. - Display thumbnail photos of Video to help you easy to select part of Video to cut. - Build-in video player help you easy to watch video after cut. - Display all videos mp4 in your phone to help you select. - Compact application size with nice user interface.

2. MP4 Video Cutter is free application help you cut your Video very fast and easy.

3. MP4 is most popular video format, almost videos stored in your phone use this format, so this application is very useful for you.

4. Keep original Video quality.

5. We use some images designed by freepik. com and iconfinder.

MP4 Video Cutter Customer Insights

1. In output video part, when i delete the trimmed video to make again select the video which is mentioned in the above point, i don't see the video in the cut video section.it works flawlessly, plus the small size of the app is a pro for me, yeah after u start the cut there's not much indication that "is it working?" or the app crashed but wait a couple of minutes (I didn't have to wait more than 2 minutes) and ur work will be done.

2. It would be good if the app can have an option to select folders rather than listing all videoesIt's the best so far.. But only two things lack.. First, it can't cut video till the very end.. Second, sometimes it does not cut the video accurately as I wish.. It will either move a bit forward or backward.. So frustrating.. Please do some improvement on those two.. The rest I kind of satisfiedStill got more to develop.

3. Hard to figure out the timing, I hate ads, audio sync in mp4 is not decent, in-app textures is not impressive, pls add more functions n features, also the video to trim is not sync (video delayed).

4. It is not accurate at all, and can't cut the first five or last five seconds of a video, rather, gives the exact same video if we set the time cursors to remove first or last five seconds.

5. Does nothing on my SM-J327T / Android 7.0. I can select the part of a video I want using the sliders, and press the "Cut" button.

6. For example, when choosing your video, it just loads a long list of thumbnails of all videos on your phone.

7. Please increase the accuracy🙏🙏, and then this will be the best video cutting app for me...Does the job, but it can't remove certain parts of the video and then give me the rest part combined.

8. All I want is trimming a smooth, well-synced, quality at least 720p video as I said this app still got more to improve, and pls put more effort in your in-app graphic/texture/icon/design, n it will carry this app a lot and take consumer glance.

9. Also, like to say, unless you are using a phone from maybe like 5-10 years ago, most phones today can trim or cut the video.

10. Then it shows a "wait" animated circle and the words "Please wait while video is being saved".

11. You get " error selecting video" though the video is present in my gallery 2.

Steps to Troubleshoot & Fix MP4 Video Cutter Issues

1. Fix MP4 Video Cutter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MP4 Video Cutter: Restarting the app will resolve most errors.
  2. Update the MP4 Video Cutter App. Here is how:
    1. On Android goto PlayStore » Search for "MP4 Video Cutter" » Open MP4 Video Cutter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MP4 Video Cutter » click "UPDATE".
  3. Clear MP4 Video Cutter app cache: Clearing cached data will force your app to retrieve the latest data directly from MP4 Video Cutter servers.
    1. On Android, goto Settings » Apps » Select "MP4 Video Cutter" » click Storage » click "Clear Cache".
  4. Check MP4 Video Cutter app permissions. If any of these permissions required to use your device's features are disenabled, MP4 Video Cutter might not work.
  5. Uninstall and reinstall MP4 Video Cutter. If nothing else has worked, completely uninstall MP4 Video Cutter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MP4 Video Cutter not working


2. Fix MP4 Video Cutter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MP4 Video Cutter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MP4 Video Cutter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MP4 Video Cutter may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer