Published by Movies Anywhere on Oct 25, 2024

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Why should I report an Issue with Movies Anywhere?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Movies Anywhere to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Movies Anywhere

1. Movies Anywhere supports 4K UHD, HDR, Dolby Vision™, as well as 5. 1 Surround and Dolby ATMOS™, giving movie lovers a thoroughly immersive movie-watching experience. *From participating retailers only: Apple TV, Amazon Prime Video, Fandango at Home, Google Play/YouTube, Microsoft Movies & TV, Xfinity, Verizon Fios TV, and DIRECTV. **Registration with Movies Anywhere required. Open to U. S. residents 13+.

2. Create your free Movies Anywhere account and connect your digital retailers to bring your favorite movies together.

3. Purchase from your favorite places*, and Movies Anywhere will bring your favorite movies together into one synced collection – for free.

4. Creating your Movies Anywhere account and bringing your favorite movies together is free – you only pay for the movies you want to add to your collection.

5. We find great deals on great movies from different places every day and bring them right to you – it’s a great way to spend a little and watch a lot.

6. Watch them on Movies Anywhere or across any of your connected digital retailer accounts.

7. Plus, shop new releases or browse our catalog of over 8,000 movies to add to your collection.

8. Movies Anywhere is a trademark of Movies Anywhere, LLC. ©2024 Movies Anywhere.

Movies Anywhere Customer Insights

1. To save precious data space, I opted out of the HD version, however, this app definitely surprised me with the quality of the Standard version...as a movie buff, I am recommending this app to many family, friends, and co-workers!I drive for a living so mostly use this app for watching movies from my Xbox account when I can't find wifi.

2. There should be a start from beginning button like Netflix.Redeeming digital download codes is easy and watching the movie works great one time.. afterwards getting the movie to restart is a hassle.

3. I have had movies anywhere for a few years and always loved the fact when I went on long trips in the car I was able to cast my phone to my multimedia center display Kenwood excelon and be able to watch my movies in the car with kids and have really an awesome experience with a long road trip.

4. One other improvement I'd really like to see is pricing for all the movies, like how it's shown on the sales.It's a decent app, good picture quality, convenient access, and an invaluable service having all your purchases in one place.

5. My phone is an Android device and my receiver can do Android and Apple devices for the last few months it would only play the sound and not show the picture I hoped the bugs worked itself out but has not.The app will not connect to other retailers.

6. This is my collection and it is important to me.I have to mess with movies I've watched all the way to the end because it keeps thinking it should stop playing them until I can click on the time lapsed track to get it somewhere off the very end and start it over.

7. Works great most of the time, but there seems to be some issue every now and then where some movies won't play.

8. Great service & app, especially like being able to watch my movies on any platform I want, no matter where it was purchased.

9. Why does this app default to stereo sound on Android TV? No other movie streaming service does this.

10. I'm able to "resume watching" on YouTube or Movies and TV on my PC, yet this app doesn't do that at all.

11. Video quality is otherwise excellent, and audio is highly immersive, especially with headphones.Been using the service for almost 3 years now on on different devices.

Steps to Troubleshoot & Fix Movies Anywhere Issues

1. Fix Movies Anywhere Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Movies Anywhere: Restarting the app will resolve most errors.
  2. Update the Movies Anywhere App. Here is how:
    1. On Android goto PlayStore » Search for "Movies Anywhere" » Open Movies Anywhere » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Movies Anywhere » click "UPDATE".
  3. Clear Movies Anywhere app cache: Clearing cached data will force your app to retrieve the latest data directly from Movies Anywhere servers.
    1. On Android, goto Settings » Apps » Select "Movies Anywhere" » click Storage » click "Clear Cache".
  4. Check Movies Anywhere app permissions. If any of these permissions required to use your device's features are disenabled, Movies Anywhere might not work.
  5. Uninstall and reinstall Movies Anywhere. If nothing else has worked, completely uninstall Movies Anywhere then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Movies Anywhere not working


2. Fix Movies Anywhere Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Movies Anywhere be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Movies Anywhere not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Movies Anywhere may not be able to connect to the Internet when running in the background.

Reported Issues