Contact Just a Line Customer Service

Why should I report an Issue with Just a Line - Draw Anywhere, with AR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google Creative Lab to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Wish you luck.Mixed feelings, the concept itself is innovative and will likely get far, but my problems are that the line is never actually gets drawn where my is placed on the screen, aside from that, there aren't many options for what you can do (more flexible brush sizes, different brushes, colours for the brush, etc) and also the stability of the doodle could be better, they sometimes move a lot.

2. When you draw on something that should be a flat surface and then move the phone, your drawing moves.

3. Overall, it's fun, but it could use a lot of workYou see that lovely cursive squiggle in the marketing photos for this app? You'll never be able to draw that, unless maybe you set up an easel and put your phone on it then draw with a stylus.

4. Smaller brushes, different colors, different brushes would all be great additions tooWorks perfectly.

5. You can also add predefined objects such as table, chair and other stuff and also the option to select the depth for an object/drawing.

6. Being able to draw something that shows up 5ft away instead of right next to your phone would be amazing.

7. Allow for lines to be individually erased at certain parts.Interesting concept.

8. This would be a five star app if one simple little feature was added: the ability to change the distance at which you're drawing.

9. The lines shake all over the place, so what you end up with is a shaky video with a shaky white line on top.

10. Try to integrate typed text, pre drawn lines, and basic structures(houses, shapes etc.) in it.

11. I have seen them pin to multiple places, and at different distances away from the camera.

1. Fix Just a Line Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Just a Line: Restarting the app will resolve most errors.
2. Update the Just a Line App. Here is how:
   1. On Android goto PlayStore » Search for "Just a Line" » Open Just a Line - Draw Anywhere, with AR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Just a Line » click "UPDATE".
3. Clear Just a Line - Draw Anywhere, with AR app cache: Clearing cached data will force your app to retrieve the latest data directly from Just a Line servers.
   1. On Android, goto Settings » Apps » Select "Just a Line - Draw Anywhere, with AR" » click Storage » click "Clear Cache".
4. Check Just a Line app permissions. If any of these permissions required to use your device's features are disenabled, Just a Line might not work.
5. Uninstall and reinstall Just a Line. If nothing else has worked, completely uninstall Just a Line then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Just a Line not working

2. Fix Just a Line Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Just a Line be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Just a Line not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Just a Line may not be able to connect to the Internet when running in the background.