Published by Banco Galicia on Nov 13, 2023

Report an issue with Galicia.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Galicia - El banco en tu celu?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Banco Galicia to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Galicia - El banco en tu celu image 1 contact Galicia - El banco en tu celu image 2

About Galicia - El banco en tu celu

1. Vas a poder localizarlas en el mapa de tu App y conocer las más cercanas. ¡Esperamos que te guste tanto la App, como nosotros amamos diseñarla para vos! Banco Galicia. Casa Matriz: Tte. Gral.

2. Simulá y pedí tu seguro de auto, hogar, celular, mascota, bicicleta y más.

3. Encontrá las promos que tenés cerca, inspiradas en tus gustos y con reintegros al toque en tu Caja de Ahorro.

4. Ver tus consumos y cuotas que están por vencer, consultar los disponibles y límites.

5. Personal, Adelanto de Sueldo o Préstamo Express con acreditación inmediata.

6. También podés pedir dinero a un contacto.

7. Por contacto de celular, alias o CBU.

8. A celulares, tarjetas de transporte y televisión.

9. Juan Domingo Perón 407, Ciudad Autónoma de Buenos Aires.

Galicia Customer Insights

1. Doesn't allow people to access the app... after putting my details, it just gives an error message.

2. Paying for services is way more difficult than with other apps.Keeps hanging up.

3. And yes, the details were correct!Works slowly, keeps hanging up.

4. It's slow and tedious to use.great response, easy to use .

5. simple and stylishExcellent user experience.

6. Good job guys.Easy to use.

Steps to Troubleshoot & Fix Galicia Issues

1. Fix Galicia Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Galicia: Restarting the app will resolve most errors.
  2. Update the Galicia App. Here is how:
    1. On Android goto PlayStore » Search for "Galicia" » Open Galicia - El banco en tu celu » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Galicia » click "UPDATE".
  3. Clear Galicia - El banco en tu celu app cache: Clearing cached data will force your app to retrieve the latest data directly from Galicia servers.
    1. On Android, goto Settings » Apps » Select "Galicia - El banco en tu celu" » click Storage » click "Clear Cache".
  4. Check Galicia app permissions. If any of these permissions required to use your device's features are disenabled, Galicia might not work.
  5. Uninstall and reinstall Galicia. If nothing else has worked, completely uninstall Galicia then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Galicia not working


2. Fix Galicia Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Galicia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Galicia not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Galicia may not be able to connect to the Internet when running in the background.

Reported Issues