Contact My Savings Customer Service

Why chat with our AI My Savings Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of My Savings.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Edit: I have updated Android System Webview, Cleared Natixis app cache, Force Closed, app did not improve.I was forced to update this application today which is already not a good thing.

2. Forced to use the back arrow, why ?Pages take ages to load and buttons aren't responsive, sometimes text is tiny, cannot change language, every time you click return it closes the app instead of going to dashboard.

3. Works well 🫡messages are not accessible and same for the historic of transaction since two weeks! I had to do it on my laptop!Why so many updates? Every time I go to use it I'm forced to do another update.

4. It kind of takes away the point of apps being quick and convenient.After the recent update, screen is blank and not able to proceed further.

5. I go update and close the app, open again and it says "update".... I click on "ok, update" and it takes me to the app store but it's already updated.

6. ThanksI open the app and it says update.

7. Need support please.After password, app is asking for phone number, as entering that its showing-(An error has occurred.

8. App is so broken that when it asks for me to rate it, it spits out an "please install a web browser to view this page".

9. In particular it is no longer possible to browse each fund's rate easily.Good app.

10. The app restarts and needs another login while going back with the swipe gestures.

11. Now after 04 months i wish to inform that it is a very easy to use with a great safety.

1. Fix My Savings Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Savings: Restarting the app will resolve most errors.
2. Update the My Savings App. Here is how:
   1. On Android goto PlayStore » Search for "My Savings" » Open My Savings » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Savings » click "UPDATE".
3. Clear My Savings app cache: Clearing cached data will force your app to retrieve the latest data directly from My Savings servers.
   1. On Android, goto Settings » Apps » Select "My Savings" » click Storage » click "Clear Cache".
4. Check My Savings app permissions. If any of these permissions required to use your device's features are disenabled, My Savings might not work.
5. Uninstall and reinstall My Savings. If nothing else has worked, completely uninstall My Savings then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Savings not working

2. Fix My Savings Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Savings be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Savings not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Savings may not be able to connect to the Internet when running in the background.