Contact WhatTheFont Customer Service

Why should I report an Issue with WhatTheFont?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MONOTYPE to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. " Perfect for when you see a great design and want to identify the fonts, or when your client sends you an image but doesn’t know what fonts were used. - Type out words in the fonts you find – enter your own text to try them out on the spot. - Get ideas and inspiration for font options for your own projects.

2. Take a photo of a design you love - WhatTheFont is a font identifier that will tell you what fonts were used.

3. Great for designers, crafters, anyone who loves typography, and anyone who's ever asked "what the font?!

4. Identify fonts in a snap!

5. WhatTheFont is powered by AI, making it fast and easy to use.

6. Brought to you by the friendly people at MyFonts.

1. Was ready for it to be as useless as every other font finder I've tried, but off of a photo of a document on my computer with heavily compressed text, a variant of the correct font showed up within the top few results, and the exact one just a few lines down.Extremely useful app, works every time, never had a problem.

2. Saves a lot of time scrolling through the wysiwyg font drop down list in word {No we don't use word to create artwork, just convenient to use their drop down list of fonts for speed, more than one way to skin a cat} to manually match the font you are looking for.Overall good app.

3. I tried this app on 4 different occasions even after deleting and redownloading before I wrote this review so I gave it plenty of chances.. it's downright uselessIt is a good concept however the act of processing a focussed image turn very diffuse and unfocused resulting in some unusual font choices to say the least.

4. It would be nice if I could choose what folder to search for the font photo instead of having to scroll thru all my photos.**UPDATE** Preview finally started working but the font size is so tiny you can't even see if it matches.

5. This app was working great on my phone, but then suddenly a few weeks ago, when I try to identify a font, it will display the names of the matches but no preview to visually match to.

6. Why don't you let users train the algorithm by voting on the correct and incorrect suggestions? What's worse is MyFonts deactivated the browser-based version and is now forcing everyone to use the inferior mobile app.Not all font types come up when I search.

7. Another issue: when finding an image through the gallery, the app arranges the pictures in order of "oldest first" which makes it tedious to get to a very recent picture (which wasn't taken with the phone camera) Please fix these issues.This worked great for me.

8. I focused the phone on the lettering and the app brought up a list of fonts, and I found the exact font on the list.

9. Better way around that is to take a picture of the font with the phone's native software and import it into the app.

10. It also doesn't seem to identify the size of font which would be nice.

11. Anyway, really nice app!I tried searching for the most basic of fonts just to test it out... Like new times roman , Arial, things like that... And the results were completely off the wall outrageous options... Nothing even remotely similar to what I took a photo of.

1. Fix WhatTheFont Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WhatTheFont: Restarting the app will resolve most errors.
2. Update the WhatTheFont App. Here is how:
   1. On Android goto PlayStore » Search for "WhatTheFont" » Open WhatTheFont » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WhatTheFont » click "UPDATE".
3. Clear WhatTheFont app cache: Clearing cached data will force your app to retrieve the latest data directly from WhatTheFont servers.
   1. On Android, goto Settings » Apps » Select "WhatTheFont" » click Storage » click "Clear Cache".
4. Check WhatTheFont app permissions. If any of these permissions required to use your device's features are disenabled, WhatTheFont might not work.
5. Uninstall and reinstall WhatTheFont. If nothing else has worked, completely uninstall WhatTheFont then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WhatTheFont not working

2. Fix WhatTheFont Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WhatTheFont be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WhatTheFont not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WhatTheFont may not be able to connect to the Internet when running in the background.