Published by IPTECNO VIDEOVIGILANCIA, SL

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Why should I report an Issue with Pegaso HD Lite?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IPTECNO VIDEOVIGILANCIA, SL to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Pegaso HD Lite Customer Insights

1. Please restore full screen optionBig joystick and blocked the whole screen!!!!! Noob....Having connection problemPlease restore the full screen option.Can't connect with other networks nor other wifi , please fix .Too old fashioned.

Steps to Troubleshoot & Fix Pegaso HD Lite Issues

1. Fix Pegaso HD Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pegaso HD Lite: Restarting the app will resolve most errors.
  2. Update the Pegaso HD Lite App. Here is how:
    1. On Android goto PlayStore » Search for "Pegaso HD Lite" » Open Pegaso HD Lite » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pegaso HD Lite » click "UPDATE".
  3. Clear Pegaso HD Lite app cache: Clearing cached data will force your app to retrieve the latest data directly from Pegaso HD Lite servers.
    1. On Android, goto Settings » Apps » Select "Pegaso HD Lite" » click Storage » click "Clear Cache".
  4. Check Pegaso HD Lite app permissions. If any of these permissions required to use your device's features are disenabled, Pegaso HD Lite might not work.
  5. Uninstall and reinstall Pegaso HD Lite. If nothing else has worked, completely uninstall Pegaso HD Lite then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pegaso HD Lite not working


2. Fix Pegaso HD Lite Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pegaso HD Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pegaso HD Lite not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pegaso HD Lite may not be able to connect to the Internet when running in the background.

Reported Issues

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