Published by Giant_land on Aug 30, 2024

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Why should I report an Issue with Pixel Animator:GIF Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Giant_land to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Pixel Animator Customer Insights

1. It looks like the entire screen is stretched while is protrait mode and there is no way to go out of portrait mode :(it isn't comparable with mp4, doesn't really work accordingly, doesn't have a lot of tools to work with, buggy and crashes, I would recommend not wasting your time with this app.The colors are unappealing,and the range of colors to make your pixels are very sad.it would have been better to make a color wheel for us to choose.I do not recommend this app if you are planning on a good pixel animation for a friend or commissonSimple and easy controls make your own amaizing awsome,nice,superb,best animater but you must give mp4 option.It's a bit of problems the drawing doesn't stay with my hand it is pretty weird but it's fine you don't need to fix thatI would have rate this five.

2. The app has many things that makes it hard to use like when I move something slightly out of the frame it removes the chunk that was still connected to and when I wanted to undo it the undo button did nothing and when zooming and moving around the canvas is such a mess as when because when I do in the middle of it would then think that I'm drawing or erasing something the only thing that I like about it is that there's no background for the gif that I'm trying to makesucks and is hard to work with.

3. the zooming is dificult and navigating each frame is a nightmare unless you're zoomed all the way out.Have been using it for about a year now.

4. If you're looking for a simple pixel art animator to get started, I would recommend this.

5. the menus are anoying and ugly and things ive drawn over always undo themselves when i try to draw something else.

6. the crop and edit tool doesnt work at all.

7. Doesn't have many functions but that's what I like about it, because it's pretty easy to use.

8. Although if you're a pro animator then this is probably not what you're looking for.The gui is just wrong.

Steps to Troubleshoot & Fix Pixel Animator Issues

1. Fix Pixel Animator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pixel Animator: Restarting the app will resolve most errors.
  2. Update the Pixel Animator App. Here is how:
    1. On Android goto PlayStore » Search for "Pixel Animator" » Open Pixel Animator:GIF Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pixel Animator » click "UPDATE".
  3. Clear Pixel Animator:GIF Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Pixel Animator servers.
    1. On Android, goto Settings » Apps » Select "Pixel Animator:GIF Maker" » click Storage » click "Clear Cache".
  4. Check Pixel Animator app permissions. If any of these permissions required to use your device's features are disenabled, Pixel Animator might not work.
  5. Uninstall and reinstall Pixel Animator. If nothing else has worked, completely uninstall Pixel Animator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pixel Animator not working


2. Fix Pixel Animator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pixel Animator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pixel Animator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pixel Animator may not be able to connect to the Internet when running in the background.

Reported Issues