Published by paddling.com on Oct 26, 2023

Report an issue with Go Paddling.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Go Paddling?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of paddling.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Go Paddling

1. Loaded with over 25,000 paddling locations for kayaks, canoes, paddleboards (SUPs) Go Paddling (formerly Launch Sites) provides an easy way to find a great place to paddle nearly anywhere.

2. So get out there and go kayaking, canoeing or stand up paddling!

3. Each launch point includes details posted by fellow paddlers.

4. Browse the map to find the closest places to paddle.

5. Add new locations and comments to existing locations.

6. Go Paddling is created by paddling. com and is completely free.

Go Paddling Customer Insights

1. One suggestion I would add to the email is a link to optionally add the trip's planned end date/time as a calendar item to pop-up a reminder for friends and family to not forget to check on their paddlers.This is everything I want in one easy to use app.

2. The user reviews are the most useful aspect so I hope others don't have the same trouble.I think other reviews are accurate, for constantly making the top of "best paddling apps" list this definitely leaves something to be desired.

3. The constant reminders about life jackets are nice but this app isn't my mother (or is it? Mom is that you?) I'll still use the app to find places and launches but that's about all it seems good forDecent as a sorce of information but a horrible interface.

4. It has been an invaluable tool for us to ultimately find spots to kyack and plan river trips.This is a great idea with horrible execution.

5. The next day (one week after the email was expected), it finally arrived in my inbox.The "I wear a lifejacket" button push requirement every time the app loads is annoying and nothing else.

6. This app give paddlers reviews and pictures, Google maps, and directions to launch points for lakes, rivers, and all sorts of navigable waters.

7. It's really helpful to find launch locations that are rated by other paddlers.

8. I'm unable to search/filter by features (like parking) or find paddle trails of a certain type (no whitewater, calm, out-and-back).

9. Creating a "trip" is way too complicated and regimented - I just want a simple bucket to store options in with personal notes.

10. We used this app and ended up replanning the entire trip on the fly.Great app for finding new access points.

11. I have tried forest service, state,and national park website as well as pocket ranger type apps.

Steps to Troubleshoot & Fix Go Paddling Issues

1. Fix Go Paddling Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Go Paddling: Restarting the app will resolve most errors.
  2. Update the Go Paddling App. Here is how:
    1. On Android goto PlayStore » Search for "Go Paddling" » Open Go Paddling » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Go Paddling » click "UPDATE".
  3. Clear Go Paddling app cache: Clearing cached data will force your app to retrieve the latest data directly from Go Paddling servers.
    1. On Android, goto Settings » Apps » Select "Go Paddling" » click Storage » click "Clear Cache".
  4. Check Go Paddling app permissions. If any of these permissions required to use your device's features are disenabled, Go Paddling might not work.
  5. Uninstall and reinstall Go Paddling. If nothing else has worked, completely uninstall Go Paddling then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Go Paddling not working


2. Fix Go Paddling Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Go Paddling be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Go Paddling not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Go Paddling may not be able to connect to the Internet when running in the background.

Reported Issues