Contact Xbox beta Customer Service

Why chat with our AI Xbox beta Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Xbox beta.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I hope in the future I'm able to play smoothly miles away from my house, without having to carry my Xbox around all the time.This app used to work flawlessly, now I can't get the simple remote screen to come up and it will no longer connect with my console.

2. I know this is just a BETA but you've had a BETA of the streaming app for months now and it wouldn't crash as often as this one, and the screen size issue wasn't there before, you'd think you'd be able to make this one better than the last one and not add new issues.The new version looks fantastic a very smooth look to it, I see why people would not be happy with some of the club features being taken off but I personally don't use them so I'm fine with it.

3. Also taught me that my xbox controller has bluetooth abilities, which I didn't know! Just needs some bugs ironed out..and maybe a privacy setting or something? I noticed another xbox nearby that isn't mine and was able to look at all their games etc...As it states, it's a work in progress and may not function the same for everyone.

4. What happened to being able to see your achievements and visit your clubs? These were great features for when you can't be at your xbox but you want to interact with clubs or figure out what achievements you want to go for once you get home.

5. There is a problem where the app closes also for a long time remote play didn't work for me it made the app crash I did however manage to do it but when I stop remote play it leaves the app.

6. Also when I used the game streaming preview app and connect my phone to a portable gaming monitor it would go fullscreen, this app does not go into fullscreen.

7. I'll leave a review on that version as well, hopefully it will work because like I've said this has worked very well in the past and its disappointing that it has stopped.I love the new style of the app.

8. While I'm sure this is temporary, I would love to see them get more of a spotlight in future updates.Major issues with streaming because the app crashes every few minutes.

9. Well how can I see that my system is on standby but it can't let me turn it on with my app? So all in all, UI looks nice.Captures work better than they used to, but don't open to full screen.

10. it only works if I'm connected to the same network my Xbox is, which it's good but still a bummer cause I'm barely home most of the time.

11. Love that instead of actually having to click on clips one by one they play in the little window, although its frames drop when watching it.

1. Fix Xbox beta Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Xbox beta: Restarting the app will resolve most errors.
2. Update the Xbox beta App. Here is how:
   1. On Android goto PlayStore » Search for "Xbox beta" » Open Xbox beta » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Xbox beta » click "UPDATE".
3. Clear Xbox beta app cache: Clearing cached data will force your app to retrieve the latest data directly from Xbox beta servers.
   1. On Android, goto Settings » Apps » Select "Xbox beta" » click Storage » click "Clear Cache".
4. Check Xbox beta app permissions. If any of these permissions required to use your device's features are disenabled, Xbox beta might not work.
5. Uninstall and reinstall Xbox beta. If nothing else has worked, completely uninstall Xbox beta then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Xbox beta not working

2. Fix Xbox beta Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Xbox beta be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Xbox beta not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Xbox beta may not be able to connect to the Internet when running in the background.