Published by Mubasher Financial Services BSC on Sep 10, 2024

contact Mubasher Capital Chat with our AI-based Mubasher Capital Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Mubasher Capital?



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Why chat with our AI Mubasher Capital Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Mubasher Capital.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. It is not available in the appAfter the update it has many problems placing the orderalways troubles and disconnectPerfect app Very easy.When I select the field, I can not use the keyboardI have Excellent experience with this platform.

2. Updates App is better than the old one for sure.Everything is perfectIt is a good platform, but the reset password process is very annoying 😑Please add "stop loss" option in the order list.

3. Now it is easier and much usefull to analyse the matket chart that powerd by Trading View platform.

4. It is the best experience with the new platform update and i like it..More should be focused on the US Market.

5. I recommending this perfect chart update and platform.

6. Features should also work with people trading the US market only.

7. Everything is compared to UAE indices & appearing in AED.

8. Desktop & Mobile App.

Steps to Troubleshoot & Fix Mubasher Capital Issues

1. Fix Mubasher Capital Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mubasher Capital: Restarting the app will resolve most errors.
  2. Update the Mubasher Capital App. Here is how:
    1. On Android goto PlayStore » Search for "Mubasher Capital" » Open Mubasher Capital » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mubasher Capital » click "UPDATE".
  3. Clear Mubasher Capital app cache: Clearing cached data will force your app to retrieve the latest data directly from Mubasher Capital servers.
    1. On Android, goto Settings » Apps » Select "Mubasher Capital" » click Storage » click "Clear Cache".
  4. Check Mubasher Capital app permissions. If any of these permissions required to use your device's features are disenabled, Mubasher Capital might not work.
  5. Uninstall and reinstall Mubasher Capital. If nothing else has worked, completely uninstall Mubasher Capital then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mubasher Capital not working


2. Fix Mubasher Capital Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mubasher Capital be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mubasher Capital not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mubasher Capital may not be able to connect to the Internet when running in the background.

Reported Issues

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