Published by Ameris Bank

contact Ameris Bank Personal Mobile Chat with our AI-based Ameris Bank Personal Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Ameris Bank Personal?



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Why chat with our AI Ameris Bank Personal Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Ameris Bank Personal.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Since switching I've been frustrated with how long it takes to log into every time, how slow the app is in general, how often it won't let me or my husband log in at all due to an "unexpected error", and worst of all we've had multiple times that we've tried to deposit checks using the app and it has failed to go through more often than it has actually worked.An improvement over the past but you still must search too hard to find the way to deposit a check (multiple sub-menu locations and it is hidden under a + sign at lower right0.

2. It sounds silly, but I'm actually considering changing banks because of the difficulty in logging in! Not only does it not maintain fingerprint scanning to log in, it completely erases your username and you have to login with your ussername and password at least four times a month.

3. Cannot deposit a check from Travelers Insurance Company because mobile app thinks it's a traveler's check--who even uses those anymore? Still have to take these to the bank.Okay, when it works.

4. Still a horrible App, no improvements in stability, I guess we all need to start calling the banks to check our accounts status.We were with Fidelity before it became part of Ameris and we never had a single problem with the app.

5. Why didn't you adopt the better app after the merger? I miss the fingerprint sign on, the accurate running balance, and the clear descriptions of transactions.

6. It's very difficult to find the check deposit feature, and it drives me crazy that I have to get a text code every time I want to log in.

7. A work in progress.The account transactions does not show a running balance (i.e. the new total after each transaction), which is very useful.

8. I dislike using the website to do stuff because of its clunkiness and multi-step login, but at least it works!I'm updating to state how much worse the app has gotten.

9. Cannot see what bills are about to be paid from the mobile app and from the desktop it shows you in reverse order--not the most immediate payment 1st so you have to switch it every time.

10. I did set an alert for transactions over $50, but Ameris does not reliably alert me.

11. Ever since the change to Ameris, I haven't been able to see or pay my auto loans online.

Steps to Troubleshoot & Fix Ameris Bank Personal Issues

1. Fix Ameris Bank Personal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ameris Bank Personal: Restarting the app will resolve most errors.
  2. Update the Ameris Bank Personal App. Here is how:
    1. On Android goto PlayStore » Search for "Ameris Bank Personal" » Open Ameris Bank Personal Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ameris Bank Personal » click "UPDATE".
  3. Clear Ameris Bank Personal Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Ameris Bank Personal servers.
    1. On Android, goto Settings » Apps » Select "Ameris Bank Personal Mobile" » click Storage » click "Clear Cache".
  4. Check Ameris Bank Personal app permissions. If any of these permissions required to use your device's features are disenabled, Ameris Bank Personal might not work.
  5. Uninstall and reinstall Ameris Bank Personal. If nothing else has worked, completely uninstall Ameris Bank Personal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ameris Bank Personal not working


2. Fix Ameris Bank Personal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ameris Bank Personal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ameris Bank Personal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ameris Bank Personal may not be able to connect to the Internet when running in the background.

Reported Issues

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