Published by Merlin Digital

Report an issue with Merlin BeatMaster.
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Why should I report an Issue with Merlin BeatMaster?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Merlin Digital to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Merlin BeatMaster Customer Insights

1. Colour customisation is not working, lights are in constant pattern, Im unable to change or customise through app, many times I have been tried so far.hi i buy the new version of merlin betmaster.

2. but why you didnt update the application for the new model of merlin beatmaster? i was so disappointed coz this is my second time that i buy this model.

3. iknow this application is for the old version.

4. but i cannot connect to the system.

5. please update the new applicationi cant establish connection from the application to the beatmaster unit.

Steps to Troubleshoot & Fix Merlin BeatMaster Issues

1. Fix Merlin BeatMaster Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Merlin BeatMaster: Restarting the app will resolve most errors.
  2. Update the Merlin BeatMaster App. Here is how:
    1. On Android goto PlayStore » Search for "Merlin BeatMaster" » Open Merlin BeatMaster » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Merlin BeatMaster » click "UPDATE".
  3. Clear Merlin BeatMaster app cache: Clearing cached data will force your app to retrieve the latest data directly from Merlin BeatMaster servers.
    1. On Android, goto Settings » Apps » Select "Merlin BeatMaster" » click Storage » click "Clear Cache".
  4. Check Merlin BeatMaster app permissions. If any of these permissions required to use your device's features are disenabled, Merlin BeatMaster might not work.
  5. Uninstall and reinstall Merlin BeatMaster. If nothing else has worked, completely uninstall Merlin BeatMaster then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Merlin BeatMaster not working


2. Fix Merlin BeatMaster Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Merlin BeatMaster be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Merlin BeatMaster not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Merlin BeatMaster may not be able to connect to the Internet when running in the background.

Reported Issues