Contact Mercantil Móvil Personas Customer Service

Why chat with our AI Mercantil Móvil Personas Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Mercantil Móvil Personas.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. It would be amazing if you can troubleshoot that!!It doesn't matter how much you try, you can't recharge your cellphone balance, at least with Movistar.

2. However, just as other people, I can't recharge my cellphone balance.

3. Ok, found this app good as the service provided by the bank.

4. Besides that, everything seems fine to me.No puedo actualizar la App.

5. You have to use their web page which isn't mobile friendly.

1. Fix Mercantil Móvil Personas Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mercantil Móvil Personas: Restarting the app will resolve most errors.
2. Update the Mercantil Móvil Personas App. Here is how:
   1. On Android goto PlayStore » Search for "Mercantil Móvil Personas" » Open Mercantil Móvil Personas » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mercantil Móvil Personas » click "UPDATE".
3. Clear Mercantil Móvil Personas app cache: Clearing cached data will force your app to retrieve the latest data directly from Mercantil Móvil Personas servers.
   1. On Android, goto Settings » Apps » Select "Mercantil Móvil Personas" » click Storage » click "Clear Cache".
4. Check Mercantil Móvil Personas app permissions. If any of these permissions required to use your device's features are disenabled, Mercantil Móvil Personas might not work.
5. Uninstall and reinstall Mercantil Móvil Personas. If nothing else has worked, completely uninstall Mercantil Móvil Personas then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mercantil Móvil Personas not working

2. Fix Mercantil Móvil Personas Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mercantil Móvil Personas be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mercantil Móvil Personas not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mercantil Móvil Personas may not be able to connect to the Internet when running in the background.