Published by Meijer on Aug 26, 2024

Report an issue with Meijer Rx.
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Why should I report an Issue with Meijer Rx?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Meijer to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Meijer Rx

1. View all your prescriptions in a list along with prescription number, dosage, fills left and expiration.

2. You can also quickly scan the label on your prescription bottle to order a refill instantly.

3. Get reminders when your prescriptions are ready to be refilled.

4. Have a prescription at a pharmacy other than Meijer?

5. Get notified as soon as scripts are ready to be picked up.

6. Send yourself reminders to take your medications.

7. No problem, transfer them here.

8. View your prescribing doctors, search for nearby pharmacies, manage your pharmacy preferences, and more! *If you need any assistance using the app, please call our customer support team at (888) 918-2646 or email meijersupport@mscripts.

Meijer Rx Customer Insights

1. I would give it a -5 star rating if I could! Incorrect info you get a text message and a push saying you have a script ready for pickup but when you go to the app it doesn't list anything ready for pickup so you have no idea what script it is.Used to be great, now it's just messed up.

2. but when it does actually work (which its track record so far is about 3/5 times) its nice to be able to refill scripts without calling or talking to people or waiting in line.Used this app all the time.

3. So I go through the grocery app and try to login and it just spins and stops! Argh!!!!What is happening with this app? It no longer will send me text message reminders when my scripts can be refilled and when my scripts are ready to be picked up.

4. Originally it was just a matter of some long load times, but now this app flat-out does not work (on Android 13); selecting the app icon shows a brief loading screen, then a blank page.

5. Really frustrating when you're in a hurry and the app won't open or gives you an error message! Once again as I try to login, I can't even click on it, it's non-reactive when I open it, no way to click on it.

6. Disappointing as I used this app for the entire family's scripts.When it works, which is roughly half the time, it's great.

7. Can't even look at the script details or order a refill for one of my daughter's meds--the page never moves past "loading".

8. Useless.Newest update to the app makes it less user friendly and doesn't do anything about the slowness if every function of the app.

9. I had to call the pharmacy to get it filled.Poor is the best way to describe it! When it works (which isn't very often) it's hard to navigate.

10. Doesn't notify me when scripts are ready.

11. I also need to update our insurance coverage and was told today over the phone they don't like doing it that way (even though I've done it twice so far this year that way).

Steps to Troubleshoot & Fix Meijer Rx Issues

1. Fix Meijer Rx Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Meijer Rx: Restarting the app will resolve most errors.
  2. Update the Meijer Rx App. Here is how:
    1. On Android goto PlayStore » Search for "Meijer Rx" » Open Meijer Rx » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Meijer Rx » click "UPDATE".
  3. Clear Meijer Rx app cache: Clearing cached data will force your app to retrieve the latest data directly from Meijer Rx servers.
    1. On Android, goto Settings » Apps » Select "Meijer Rx" » click Storage » click "Clear Cache".
  4. Check Meijer Rx app permissions. If any of these permissions required to use your device's features are disenabled, Meijer Rx might not work.
  5. Uninstall and reinstall Meijer Rx. If nothing else has worked, completely uninstall Meijer Rx then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Meijer Rx not working


2. Fix Meijer Rx Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Meijer Rx be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Meijer Rx not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Meijer Rx may not be able to connect to the Internet when running in the background.

Reported Issues

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