Contact Lovebox Customer Service

Why should I report an Issue with Lovebox?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lovebox to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. At the very least, font options and custom stickers should be available, as black and white robotic text that's too small for the screen doesn't scream "romantic." Finally, I seem to be missing the emojis they mention, as mine don't show up at all.Very nice, I can send and receive message from my girlfriend just fine and the ability to send custom images is great! I have a recommendation, please add a feature where you can automatically not have your name appear in the bottom right corner! The fact you have to tap it to make it disappear constantly leaves my mind and my messages have my name their when I didnt plan for them to be.

2. And when you direct share an image to the app it doesn't show up, which means the image first needs to be saved to the phone (not a huge deal, but I don't save every picture sent to me).It used to work great and seamless, to the extent that I used it daily.

3. Read that again, if your phone is not set to default font, you may not send text, emojis, or stickers.

4. I would also like to be able to move text around the image.I love this box, my grandparents don't text so it's perfect to be able to send them notes to let them know we're thinking about them.

5. Fixing that would make many of the other sins of the app easier to live with.I'm able to send lovely things to my girlfriend everyday.

6. I do like that I'm able to send a message at a certain time and that there are templates to use which are often really cute.

7. You can send cute GIFs and stickers, but I wish it had a higher resolution color screen so I could send photos.

8. I will probably, eventually, have to BREAK the Lovebox so I'm not a failure for not reconfiguring my phone everyday so I can send a doodle.

9. Unfortunately, it pays for this in its ability to do its primary job (quickly send a message to a Lovebox) even remotely well.

10. This product is entirely reliant on the app - and for it to not work is a slap in the face to everyone who paid a premium for glorified texting.Loveboxes are great fun but the app is a letdown.

11. Great product, great idea, I just hope it gets even better.Great concept, although it seems a tad pricy given the surprising lack of features.

1. Fix Lovebox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lovebox: Restarting the app will resolve most errors.
2. Update the Lovebox App. Here is how:
   1. On Android goto PlayStore » Search for "Lovebox" » Open Lovebox » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lovebox » click "UPDATE".
3. Clear Lovebox app cache: Clearing cached data will force your app to retrieve the latest data directly from Lovebox servers.
   1. On Android, goto Settings » Apps » Select "Lovebox" » click Storage » click "Clear Cache".
4. Check Lovebox app permissions. If any of these permissions required to use your device's features are disenabled, Lovebox might not work.
5. Uninstall and reinstall Lovebox. If nothing else has worked, completely uninstall Lovebox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lovebox not working

2. Fix Lovebox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lovebox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lovebox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lovebox may not be able to connect to the Internet when running in the background.