Published by Allianz Bank Financial Advisors S.p.A. on Dec 23, 2024

contact Allianz Bank Chat with our AI-based Allianz Bank Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Allianz Bank?



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Why chat with our AI Allianz Bank Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Allianz Bank.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Design vecchio, mancanza di una dashboard chiara personalizzabile, condivisione IBAN solo tramite mail (nel 2023!), non si possono aggiungere beneficiari nella rubrica tramite smartphone, assenza di grafici per andamenti, spese e investimenti e altro che influisce sull'esperienza dell'utente.

2. I cannot do anything with this app, and every time it's a waste of timeConstant bugs, hard to useYears behind a proper app and not always working: you would expect a better product from a bank of this sizeTerrible App..Scam! Rip Off...Keep you $$..finanicial advisors..lolFa quello che deve fare ma in maniera molto obsoleta per una realtà del calibro di Allianz.

3. Se questa app riflette i servizi bancari che devo aspettarmi... Non ho parole!Non funziona niente!!! Veramente incredibile come si riesca a fare una app così mal fatta ,manda in tilt tutto il sistema di home banking anche da pc, imbarazzante.

4. Inaccettabile per un app di gestione finanziaria, nel 2022.Quando si potrà accedere col face unlock?Uso apps di diverse banche quali HSBC e ABN Amro che non sono rinnnomate per essere tecnologicamente avanzate.

5. Prendete spunto da ciò che ha fatto Credit Agricole, hanno fatto un ottimo lavoro.Non si può accedere ad app mentre si è all'estero / sotto diverso fuso orario.

6. Migliaia di bugs, poco funzionale, processo di autenticazione obsoleto, non intuitiva... Sembra un progetto di scuola superiore di uno studente che non sia riuscito a superare l'esame di stato.

7. No security fixes nor updates for one year for an app that is already disappointing...Awful. App is terribly slow and not able to do the job.

8. Nonostante questo, l'app di Allianz è la peggiore che abbia mai visto in circolazione.

9. Nemmeno utilizzando vpn.

Steps to Troubleshoot & Fix Allianz Bank Issues

1. Fix Allianz Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Allianz Bank: Restarting the app will resolve most errors.
  2. Update the Allianz Bank App. Here is how:
    1. On Android goto PlayStore » Search for "Allianz Bank" » Open Allianz Bank » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Allianz Bank » click "UPDATE".
  3. Clear Allianz Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Allianz Bank servers.
    1. On Android, goto Settings » Apps » Select "Allianz Bank" » click Storage » click "Clear Cache".
  4. Check Allianz Bank app permissions. If any of these permissions required to use your device's features are disenabled, Allianz Bank might not work.
  5. Uninstall and reinstall Allianz Bank. If nothing else has worked, completely uninstall Allianz Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Allianz Bank not working


2. Fix Allianz Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Allianz Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Allianz Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Allianz Bank may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!