Contact MAB Customer Service

Why should I report an Issue with MAB Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Myanma Apex Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Things like, searching for restaurants, merchants, MAB agents, MAB branches, MAB ATMs, promotional offers from our bank and our partners have never been easier with MAB Mobile.

2. We ensure our MAB Mobile is secured since we are using OTP encryption techniques and bio metric verification scheme for authentication and transaction security and thus it will protect your accounts from unauthorized access.

3. MAB Mobile is a wallet account that makes banking, payments, shopping, discovering deals effortless and readily accessible through your mobile device.

4. Last but not least, you can also make easy and quick payment using MAB QR Pay at our merchants.

5. You can now manage your finances on the go through the convenience of our MAB Mobile.

6. You only need to download our App and do a self registration for instant subscription of the service.

7. You no longer have to visit a branch or even carry a wallet with you for your daily transactions.

8. Easily find latest promotion and our Branches, ATMs, Agents, Merchants.

1. Me personally want an app that can give visa, master, mab debit all the information and can transfer one another like cb bank's app.Although I have already updated app on play store, I can't log in the app and stay show update icon.I am not sure the app fault or the server fault but everytime i tried to login, it said your section has expired.Always get session expired message until app is force stoped and cleared cache.

2. and they need Native English translator for some statement.I could not register as per mentioned the procedures in video and could not easily link to my saving account even I had filled my account information.Not recommended customer experience after upgrading app then need new ID and pin again.

3. Why always needed to login again and again? Why always happened as "Session has expired" if I click every single thing.

4. Not allow to link with MAB newly opened savings account .

5. 👎Huawei P40 Pro does not support the Google Play.

6. it still need to develop a lot to higher quality.

7. Terrible user experience.Not good.

8. I cannot use the MAB iBanking now.

9. Please fix it soon for MAB iBanking users.

10. Also could not open the app as well.Dont give us another banking app.

11. Overall recommendation is very bad and unworkable.

1. Fix MAB Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MAB: Restarting the app will resolve most errors.
2. Update the MAB App. Here is how:
   1. On Android goto PlayStore » Search for "MAB" » Open MAB Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MAB » click "UPDATE".
3. Clear MAB Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from MAB servers.
   1. On Android, goto Settings » Apps » Select "MAB Mobile Banking" » click Storage » click "Clear Cache".
4. Check MAB app permissions. If any of these permissions required to use your device's features are disenabled, MAB might not work.
5. Uninstall and reinstall MAB. If nothing else has worked, completely uninstall MAB then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MAB not working

2. Fix MAB Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MAB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MAB not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MAB may not be able to connect to the Internet when running in the background.