Contact NZBAir Customer Service

Why should I report an Issue with NZBAir - SABNzb & Usenet NZB?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TypeErasure to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Updated regularly.Highly recommend, any issues and the dev is happy to help.Been over a year since any updates, feels dated!doesn't work, can't refund.If you want an app that works without all the messing around that this app requires, grab SABmobile in the play store.

2. You also have to add /sabnzbd/api at the end of your SAB URL which I didn't notice initially.. Fantastic app, more help during setup could be very helpful to others.Great app functionality and I've used this on devices over the years, however it can be a background battery drain, even when I haven't used the app.Crashes whenever I try to pause or unpause my queueThe app is fine and all.

3. The 'quick' setup doesn't really work; once you enter your settings there isn't a way to commit the changes before pushing to your device, so the config is empty and you have to do it manually anyway.

4. The 'Download Location' in the config is a location on your mobile device that the app can use as a landing place for downloads, or with the full version you can push straight to your SAB instance, assuming it's configured correctly.

5. This used to be a great app years ago, but doesn't support newer nzb apps such and Sonarr, and NZBGet.

6. DON'T WASTE YOUR TIME WITH THIS JUNK.Not sure what it is but even on a fresh install and without any servers configured its constantly running in the background.

7. That being said, the setup is not super-intuitive and it took me a good 10 minutes or so to figure it out.

8. Emailed this developer with an issue with trying to access NZBSRUS and have not heard anything back.

9. With NZB360 out, and free right now there is nothing on the play store that is even close.

10. Just Google NZB360 I'd you want the best Android newsgroup app ever.

11. Skip this one.Great app for searching and downloading NZBs.

1. Fix NZBAir Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NZBAir: Restarting the app will resolve most errors.
2. Update the NZBAir App. Here is how:
   1. On Android goto PlayStore » Search for "NZBAir" » Open NZBAir - SABNzb & Usenet NZB » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NZBAir » click "UPDATE".
3. Clear NZBAir - SABNzb & Usenet NZB app cache: Clearing cached data will force your app to retrieve the latest data directly from NZBAir servers.
   1. On Android, goto Settings » Apps » Select "NZBAir - SABNzb & Usenet NZB" » click Storage » click "Clear Cache".
4. Check NZBAir app permissions. If any of these permissions required to use your device's features are disenabled, NZBAir might not work.
5. Uninstall and reinstall NZBAir. If nothing else has worked, completely uninstall NZBAir then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NZBAir not working

2. Fix NZBAir Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NZBAir be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NZBAir not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NZBAir may not be able to connect to the Internet when running in the background.