Contact Mazii Jisho, Translator, Kanji Customer Service

Why should I report an Issue with Mazii Jisho, Translator, Kanji?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of EUP Learning to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Once it's fixed, I'll gladly leave a glowing 5-star review.Many furigana are wrong (but the audio is correct).There are many features, mostly good, but enough errors to make it untrustworthy compared to a dictionary like Takoboto or an app like Kanji study.

2. maybe increase the photo limit some for the free users though.The app seemed like a good idea, but when I paid for Premium, it didn't work and the app kept showing ads and locking features as if I hadn't paid.

3. I love the furigana assistance in reading current news, so we are not alienated from the current state in target population whose language we are trying to familiarise in.I just use it to bookmark new words but I can't figure out how to delete them from groups once I've added them.

4. I took away 2 stars because when I highlight vertical lines of Japanese manga texts in a speech bubble, the app automatically reorder the texts from left to right, which is incorrect! In manga, you read Japanese texts from right to left.

5. There are limits to different folders for lists of Japanese words to be learnt.

6. I use the screen translator to read Japanese manga.

7. Good app, easy to navigate.When I paid for this, I initially was unable to 'verify' my account and there was no obvious solution.

8. It will correctly recognize what's basically two squiggly lines as dai from mondai but it will also recognize a kanji`s shape even if the stroke order is wrong.

9. I will try to find a similar app that works and that has better customer service.This dictionary has some of the best handwriting recognition I've ever seen.

10. The app also has additional features such as flash cards, word lists, translation from photos, etc.

11. But I'd recommend it just for the handwriting recognition alone.Purchased premium solely for the screen translator.

1. Fix Mazii Jisho, Translator, Kanji Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mazii Jisho, Translator, Kanji: Restarting the app will resolve most errors.
2. Update the Mazii Jisho, Translator, Kanji App. Here is how:
   1. On Android goto PlayStore » Search for "Mazii Jisho, Translator, Kanji" » Open Mazii Jisho, Translator, Kanji » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mazii Jisho, Translator, Kanji » click "UPDATE".
3. Clear Mazii Jisho, Translator, Kanji app cache: Clearing cached data will force your app to retrieve the latest data directly from Mazii Jisho, Translator, Kanji servers.
   1. On Android, goto Settings » Apps » Select "Mazii Jisho, Translator, Kanji" » click Storage » click "Clear Cache".
4. Check Mazii Jisho, Translator, Kanji app permissions. If any of these permissions required to use your device's features are disenabled, Mazii Jisho, Translator, Kanji might not work.
5. Uninstall and reinstall Mazii Jisho, Translator, Kanji. If nothing else has worked, completely uninstall Mazii Jisho, Translator, Kanji then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mazii Jisho, Translator, Kanji not working

2. Fix Mazii Jisho, Translator, Kanji Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mazii Jisho, Translator, Kanji be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mazii Jisho, Translator, Kanji not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mazii Jisho, Translator, Kanji may not be able to connect to the Internet when running in the background.