Contact This Old House Customer Service

Why should I report an Issue with This Old House - Magazine?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of This Old House Ventures LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Do not download.I subscribe to both the magazine and TOH Insider, but I can't log in using those credentials, and there's no way to enter something other than an email and password, such as my mailing label info.

2. PRIVACY RISK! Even when permission is "denied" in settings, the app default to require the device location remains active, continuing to drain the battery.

3. An excellent option to watching it on a TV.Best home show everlove this PBS seriesI'm not sure this is the official app for This Old House magazine.

4. Please correct this!Great app lots to watch except when you exit it for some reason it stays playing.It is excellent.

5. has 18 reviews, and when I downloaded it my login info didn't work.

6. So gave up and uninstalled.This app work great for about 2 hours.

7. did TOH Insider so I know my login in correct.

8. This is not necessary for magazine subscribers.

9. black screen.Just awful.

10. This looks like a scam.

11. designed.

1. Fix This Old House Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart This Old House: Restarting the app will resolve most errors.
2. Update the This Old House App. Here is how:
   1. On Android goto PlayStore » Search for "This Old House" » Open This Old House - Magazine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for This Old House » click "UPDATE".
3. Clear This Old House - Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from This Old House servers.
   1. On Android, goto Settings » Apps » Select "This Old House - Magazine" » click Storage » click "Clear Cache".
4. Check This Old House app permissions. If any of these permissions required to use your device's features are disenabled, This Old House might not work.
5. Uninstall and reinstall This Old House. If nothing else has worked, completely uninstall This Old House then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing This Old House not working

2. Fix This Old House Server issues & Internet Connection

1. Check network connection: An unstable Internet will make This Old House be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to This Old House not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, This Old House may not be able to connect to the Internet when running in the background.