Contact Firehouse Subs Customer Service

Why should I report an Issue with Firehouse Subs?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Firehouse Subs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Order through the app, get mobile exclusive rewards, stay in the loop, and much more with the official Firehouse Subs app! • Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster. • Stay In The Loop: Stay informed on new rewards, products, and more. • Menu: Explore your Firehouse Subs favorites and discover our newest menu additions.

2. Plus, you can browse item descriptions and nutritional information at any time. • Find Your Firehouse Subs: Locate your nearest Firehouse Subs restaurant and never leave those subs cravings unfulfilled. • Loyalty program: Earn 1 point for every $0. 01 you spend at Firehouse Subs, and save up your points to redeem free food rewards for subs, upgrades, and more!

1. I click a location, hit the order button, it cycles through and ends back out at the locations menu.

2. Best thing about this update: favorites for your order and locations and the checkout menu is a lot better.I don't like the new update.

3. When I do click on the location it takes forever for the "order" button to appear.

4. When you click on order, it spins then takes you back to the location.

5. The last time i was able to order all i could order to drink was bottled water and i couldnt order chili either.

6. But my issue is that it's slow, and it glitches when I try to select where I want to order from even though it's the same one every time but I can't keep it to that one.

7. It's so buggy and I constantly get errors when I try to order regardless of location.

8. I click on the Rewards button at the bottom of the app and it takes me Locations.

9. No options to make an order into a meal.

10. I cant even submit an order now.

11. Something is wrong with the new app.AThe app works great for placing orders ahead of time or if you're in a rush.

1. Fix Firehouse Subs Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Firehouse Subs: Restarting the app will resolve most errors.
2. Update the Firehouse Subs App. Here is how:
   1. On Android goto PlayStore » Search for "Firehouse Subs" » Open Firehouse Subs » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Firehouse Subs » click "UPDATE".
3. Clear Firehouse Subs app cache: Clearing cached data will force your app to retrieve the latest data directly from Firehouse Subs servers.
   1. On Android, goto Settings » Apps » Select "Firehouse Subs" » click Storage » click "Clear Cache".
4. Check Firehouse Subs app permissions. If any of these permissions required to use your device's features are disenabled, Firehouse Subs might not work.
5. Uninstall and reinstall Firehouse Subs. If nothing else has worked, completely uninstall Firehouse Subs then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Firehouse Subs not working

2. Fix Firehouse Subs Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Firehouse Subs be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Firehouse Subs not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Firehouse Subs may not be able to connect to the Internet when running in the background.