Published by Mature Match Limited

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Why should I report an Issue with Mature Match: Meet Mature Singles & Date?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mature Match Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Mature Match Customer Insights

1. It seem user friendly, even before I set my search queries i was sent 3 txt of people using lame pick up line, i send a reply, error pop up in my screen too fast to read through.

2. I went set my search query, hit save the error again, I didn't like, I went to delete 2 two photos I post it.

3. My suggestion is do more advertising so we get new people and I’d like to search 50 miles radius but exclude certain cities.

4. But the thing that caused me to delete the app was the fact it lies about people's locations.

5. I am Very impressed with this app! I have only been using it for a few days and have already met some great people and had a bevy of interesting conversations.

6. Still no answerI’ve tried a lot of these dating sites and the people on here seem better then most.

7. After hitting "x" on a few profiles I couldn't "x" anymore without "completing" my profile, when I did I couldn't like or dislike any profiles without subscribing for a premium account.

8. Although many meetings confirmed that people don’t update their photos at least they look vaguely like their pictures.

9. Depending on where you live, there will be more or less people online that use the app during the hour window you have to put yourself out there.

10. Just because I put nearby in my filter doesn't mean you tell me people are close even when they're miles and states away.I would give 0 if i could.

11. I send two emails to the support dept to delete my profile and pic, no answer.

Steps to Troubleshoot & Fix Mature Match Issues

1. Fix Mature Match Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mature Match: Restarting the app will resolve most errors.
  2. Update the Mature Match App. Here is how:
    1. On Android goto PlayStore » Search for "Mature Match" » Open Mature Match: Meet Mature Singles & Date » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mature Match » click "UPDATE".
  3. Clear Mature Match: Meet Mature Singles & Date app cache: Clearing cached data will force your app to retrieve the latest data directly from Mature Match servers.
    1. On Android, goto Settings » Apps » Select "Mature Match: Meet Mature Singles & Date" » click Storage » click "Clear Cache".
  4. Check Mature Match app permissions. If any of these permissions required to use your device's features are disenabled, Mature Match might not work.
  5. Uninstall and reinstall Mature Match. If nothing else has worked, completely uninstall Mature Match then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mature Match not working


2. Fix Mature Match Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mature Match be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mature Match not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mature Match may not be able to connect to the Internet when running in the background.

Reported Issues