Published by DistanceCalculator

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Why should I report an Issue with Distance Calculator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DistanceCalculator to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Distance Calculator Customer Insights

1. Within less than a minute of installation I had the distance between two addresses (to see if I was within the delivery zone of the restaurant I wanted to order from), driving directions, and the map! Very nice; highly recommended! Get this one!I have been using this application for a few years with uppermost satisfaction about it's very accurate functions for calculating distances and routes and gave 4 stars in my previous review.

2. Not having used the application for a last few months and opening it today for measuring distances , I find myself confronted with a load of garbage advertisements directing me to various websites but nothing happens when clicking on " visit the website " options.

3. My only suggestion would be able to select the country I'm in to avoid having to find the location I'm after hidden in the plethora of returns on the other side of the world.Obsurd directions.

4. Not recommended.This app has been the best esp for someone in transport business!! But unfortunately recently it developed some weird pops up about insurance sales.. Kindly fix it and give us back this beautiful appAppears only to work for use in America.

5. (A drop down will speed your entry.) You'll instantly get the distance between points (actual driving distance, not air miles), a map view, and estimated driving time.

6. This is quite sad if this is true.App doesn't work, Note8 android 9, it shows web page not found, on browser it does workHelp to plan a trip.

7. Tried UK addresses and it couldn't find anythingI am meant to understand via the app that if you are not in the USA, you wont be able to use it.

8. Beautiful! Can hardly wait to see how this app evolves over time.Love this app! It does exactly what it is designed and intended to be for.

9. Just installed (I live in the U.S.). I usually don't install apps that are not mature, and rarely write reviews... but, this app works perfectly, exactly what I was looking for.

10. Simply type in address, city, or point-of-interest, and then a second location.

11. Takes you off main highways onto farm roads and city streets.

Steps to Troubleshoot & Fix Distance Calculator Issues

1. Fix Distance Calculator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Distance Calculator: Restarting the app will resolve most errors.
  2. Update the Distance Calculator App. Here is how:
    1. On Android goto PlayStore » Search for "Distance Calculator" » Open Distance Calculator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Distance Calculator » click "UPDATE".
  3. Clear Distance Calculator app cache: Clearing cached data will force your app to retrieve the latest data directly from Distance Calculator servers.
    1. On Android, goto Settings » Apps » Select "Distance Calculator" » click Storage » click "Clear Cache".
  4. Check Distance Calculator app permissions. If any of these permissions required to use your device's features are disenabled, Distance Calculator might not work.
  5. Uninstall and reinstall Distance Calculator. If nothing else has worked, completely uninstall Distance Calculator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Distance Calculator not working


2. Fix Distance Calculator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Distance Calculator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Distance Calculator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Distance Calculator may not be able to connect to the Internet when running in the background.

Reported Issues