Published by Maplesoft on Sep 19, 2024

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Why should I report an Issue with Maple Calculator: Math Solver?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Maplesoft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Maple Calculator: Math Solver image 1 contact Maple Calculator: Math Solver image 2

Maple Calculator Customer Insights

1. Edit: a banner is more appropriate for this situation.The app works fine , and is amazing, but solution to limits are literally incorrect , i checked with other calculators , those give correct answer.... Not sure why this happened , maybe some math interpretation error.. I don't remember the specific problem,(lost in seas of questions) but it was involving gif and exponentialsToo many prompts to upgrade to the pro version and calculations often have obvious floating point calculation problems (e.g. 3717.32 × 4 = 14869.2800000000007 apparently).

2. Been waiting for that problem to stop, but it's just annoying nowThis app is a wonderful tool for solving higher mathematics, but for me the problem is that, I need to solve a lot of matrix problem and this app provides matrix arrangements only for 4×4 and less.

3. However, there is one feature that makes the Microsoft product more usable - the ability to write / draw the problem on the screen.

4. Free trial said unsubscribe in the play store but no such option exists, now I'm going to start getting monthly charges for an app that doesn't work.

5. Thank you.Based on the new version, it is clear - a much improved pattern recognition system in reading problems with the camera.

6. Compared to the Microsoft Maths solver, the camera opening is wider, thus the failure rate of reading in images is lower.

7. This will allow users to use split screen, allowing one to do a PowerPoint presentation while doing calculations at the same time.

8. For me I could use Notability to write out problems while in split screen solve the problems in your app.

9. And given that it can solve problems the Microsoft product cannot, it is nearly THE go-to app.

10. But I give it 5 stars because being able to use even a limited subset of Maple on my phone is great.Not bad at handwriting recognition.

11. I know your calculator is special but no one needs to skip through an ad to do a quick math problem.

Steps to Troubleshoot & Fix Maple Calculator Issues

1. Fix Maple Calculator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Maple Calculator: Restarting the app will resolve most errors.
  2. Update the Maple Calculator App. Here is how:
    1. On Android goto PlayStore » Search for "Maple Calculator" » Open Maple Calculator: Math Solver » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Maple Calculator » click "UPDATE".
  3. Clear Maple Calculator: Math Solver app cache: Clearing cached data will force your app to retrieve the latest data directly from Maple Calculator servers.
    1. On Android, goto Settings » Apps » Select "Maple Calculator: Math Solver" » click Storage » click "Clear Cache".
  4. Check Maple Calculator app permissions. If any of these permissions required to use your device's features are disenabled, Maple Calculator might not work.
  5. Uninstall and reinstall Maple Calculator. If nothing else has worked, completely uninstall Maple Calculator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Maple Calculator not working


2. Fix Maple Calculator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Maple Calculator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Maple Calculator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Maple Calculator may not be able to connect to the Internet when running in the background.

Reported Issues