Contact Webster Bank Customer Service

Why should I report an Issue with Webster Bank Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Webster Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also when I deposit money it takes 2 to 3 days to post as available but they are able to remove money instantly for a payment.Excellent. Other than a couple of log-in issues in the space of all the years I've used this app, the experience had been wonderful.

2. First, the check photos cannot be seen as easily, nor as quickly, as previously; you have to dig into a menu to get to them and they are slow to appear Second, and most important, the mobile check deposit function doesn´t work! The focus keeps stating ¨move closer"until 90% of the check is off the display! Even then, it says ¨move closer." This renders mobile check depositing impossible.

3. I've been with webster for YEARS, and there really hasn't been any improvement like other bank's mobile apps I've seen.

4. I've been able to keep tabs on my account transfer between accounts, deposit checks, set up auto transfers... just wondering when it will become more up to date w the demands of a growing tech world.

5. I gutta go to the website for most stuff anyhow, so what's really the point of the app? I mean, why wouldn't you include these features in your app? If they are, they certainly are not easy to find!Worst bank app ever.

6. With Webster now charging $11.50/ month for "free checking" and an app that is unusable, I am definitely shopping around for other banking options.

7. The "deposit check" feature crashes at least 50% of the time when I'm trying to use it (which is virtually every day).

8. Unless they get the app working again, I will definitely be switching to another bank.It's been very buggy, especially since the last update.

9. It's difficult to find what you are looking for and I actually have to keep notes to find the location of certain options in order to complete tasks from month to month.

10. I have been with Webster for 20 years and would like to remain a customer.

11. I also use the Wells Fargo app, and have never had an issue with the "deposit check" feature.

1. Fix Webster Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Webster Bank: Restarting the app will resolve most errors.
2. Update the Webster Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Webster Bank" » Open Webster Bank Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Webster Bank » click "UPDATE".
3. Clear Webster Bank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Webster Bank servers.
   1. On Android, goto Settings » Apps » Select "Webster Bank Mobile" » click Storage » click "Clear Cache".
4. Check Webster Bank app permissions. If any of these permissions required to use your device's features are disenabled, Webster Bank might not work.
5. Uninstall and reinstall Webster Bank. If nothing else has worked, completely uninstall Webster Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Webster Bank not working

2. Fix Webster Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Webster Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Webster Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Webster Bank may not be able to connect to the Internet when running in the background.