Contact Guitar Hero Customer Service

Why should I report an Issue with Guitar Hero Mobile: Music Game?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LuxeTecnoGames to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 4 please sync the notes you press with the note you hear.I was looking for "Guitar Hero", and was brought to your game, and I have to say, I'm not disappointed at all! Out of all the games I've played like this one, (14 others before this), this is by far the best one! My only complaint is you have to use your thumbs to play.

2. Take a hint from Guitar Hero, or other similar games: You need enough space between all the notes so you can at least see what is expected to be played.App doesn't even fill screen it's like it was made for older devices and never updated.

3. Audio quality is absolute garbage as are the graphics.The notes get all jumbled and the way they uploaded mash-ups/remixes and not just original songs don't make it all that intriguing even after just the first song.

4. I tried to play another song and I was just like... Wth!? Not one I would recommend.Awesome game...Love it! I have'nt been able to get any new songs.

5. 10/10 song choice like last resort and sweet child o mine and welcome to the jungle but the ads manWould be cool but why do the buttons come towards you really fast only to almost stop right before it gets to you to cause you to miss it.

6. It would be a lot more fun if you made it just 3 notes we could tap and play with one hand, instead of two! Some of us have tendonitis with really bad dexterity!You can't just combine two songs, that's not what people like and it doesn't sound right.

7. Don't download.It could be a great game, but during complex riffs, it is so difficult to tell whether it's one note immediately after the other, or if it's a chord because the notes are so close together.

8. (Tutorial song was a combination of Wonderwall and Back in Black.) Also, the graphics are horrible and the beat of the music doesn't match with when you're supposed to click.

9. The online version is alot harder then just playing the game and im having a really hard time with it.Don't bother downloading...more ads than music..total waste of time.

10. 2 why are so few songs available without unlocking? 3 please have the option for landscape mode, it's really uncomfortable to play (although its a similar case with most of theese games).

11. 1 the little beep when you miss is really annoying and you can't hear the song properly.

1. Fix Guitar Hero Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Guitar Hero: Restarting the app will resolve most errors.
2. Update the Guitar Hero App. Here is how:
   1. On Android goto PlayStore » Search for "Guitar Hero" » Open Guitar Hero Mobile: Music Game » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Guitar Hero » click "UPDATE".
3. Clear Guitar Hero Mobile: Music Game app cache: Clearing cached data will force your app to retrieve the latest data directly from Guitar Hero servers.
   1. On Android, goto Settings » Apps » Select "Guitar Hero Mobile: Music Game" » click Storage » click "Clear Cache".
4. Check Guitar Hero app permissions. If any of these permissions required to use your device's features are disenabled, Guitar Hero might not work.
5. Uninstall and reinstall Guitar Hero. If nothing else has worked, completely uninstall Guitar Hero then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Guitar Hero not working

2. Fix Guitar Hero Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Guitar Hero be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Guitar Hero not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Guitar Hero may not be able to connect to the Internet when running in the background.