Contact Au Customer Service

Why should I report an Issue with Au Mobile VTC – Game nhảy Audi?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VTC Mobile Entertainment & Sport Center to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please bring back the English versioncan you guy fix your game cause when i go to the screen with the logout button i click the circle and it says that your game stopped working and i really want to play itI love it, but you dont have an English versionand You can only pay $100 to buy coins.Seriously 714.7 Mb to download afterwards.

2. When I saw this game I really like this video but when I download it and when I started it...it doesn't start I mean the loading is toooo slow!! And that's matter I deleted it! So pls can you fixed it that the loading is not slow and works perfectly!? So I download this game beacuse I really like this game but the Loading is my matter so much slow!I had it before and it let me log in with my Google account but now it wont let me.

3. Yes, there used to be an English version of this game but it shut down long time ago, still remember playing it.

4. Those who complained that there should be an Eng version -Stfu, this is Vietnamese mobile game, duh 😌I like this one, but you basically have to buy gems if you want to look good.

5. this game is nice and all but I would love the English version back of this game.

6. Plus, didnt there used to be an English version of this? I remember going on it on day and all the servers shut down.

7. Most stupid app ever!It would be been better if you had OTHER coin purchase options and LET ME LOG INTO MY GOOGLE ACCOUNT!!!😽It's fun to play it.

8. The music is good, they got new Kpop songs and UK-US popular songs and just a few Cpop songs (which I love).

9. Would gladly wait for an English patch once again.

10. It takes up WAAAAY to much space and you have to pay $95 to get coins.

1. Fix Au Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Au: Restarting the app will resolve most errors.
2. Update the Au App. Here is how:
   1. On Android goto PlayStore » Search for "Au" » Open Au Mobile VTC – Game nhảy Audi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Au » click "UPDATE".
3. Clear Au Mobile VTC – Game nhảy Audi app cache: Clearing cached data will force your app to retrieve the latest data directly from Au servers.
   1. On Android, goto Settings » Apps » Select "Au Mobile VTC – Game nhảy Audi" » click Storage » click "Clear Cache".
4. Check Au app permissions. If any of these permissions required to use your device's features are disenabled, Au might not work.
5. Uninstall and reinstall Au. If nothing else has worked, completely uninstall Au then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Au not working

2. Fix Au Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Au be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Au not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Au may not be able to connect to the Internet when running in the background.