Published by Zello Inc on Nov 9, 2024

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Why should I report an Issue with Zello PTT Walkie Talkie?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zello Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Zello PTT Walkie Talkie Customer Insights

1. Once you get in a conversation with someone there seems to be a lot less delay and it's more stable.Wanted to love this app, but there's no permanent way to disable autoplay? I can't have messages just playing out loud, but I don't want to put my phone on silent, and setting my status as "busy" only lasts til I send a message and it automatically switches right back to "available." I know the point is to emulate a walkie-talkie but there needs to be an option to disable this and only get notifications.

2. Ability to connect to specific channels/contacts based on location & network & timeThe last couple months, I've been noticing a lot of DELAYS in sending and receiving messages (the app holds the message in the queue, anywhere from 1 to 5 minutes).

3. For some reason, the app keeps disabling my phones speaker... How do I know? I force stop the app, and suddenly, my alarm and sound work.. Not to mention all the Bluetooth and connectivity problems.

4. Please fix this..I constantly wish several more features existed; I wish this app had Android "app actions" so you could create app shortcuts on your home screen for tasks like signing in/out, or using a PTT button.

5. Whoever is making updates needs to be fired asap! It's glitching my phone.. I almost overslept and missed my alarm because the alarm wasn't ringing(smart watch woke me up..)because of zello.

6. Thank youAnother update today and they didn't fix what they screwed up...Can't set orientation; can't hide contacts photos: cant set notifications the way a user wants them.

7. Another nice feature would be having the voices not over lap or interrupt each other if you are talking to one person separately then your other friend's voice comes in lol.

8. Too bad.It's good, but that would be cool if there was a button where when you're outside the app you can press and send the message to the person you were talking to.

9. Ability to turn Zello on/off based on location & wifi network & time of day.

10. Although not 100% intuitive, support has bent over backwards to help me through questions over time, because I haven't spend full-time unearthing all the features.

11. (beware! if you say "i wanna bang the bosses daughter " someone else can hit a button and take your job!)Really was enjoying this app, with my wife, until it stopped connecting.

Steps to Troubleshoot & Fix Zello PTT Walkie Talkie Issues

1. Fix Zello PTT Walkie Talkie Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Zello PTT Walkie Talkie: Restarting the app will resolve most errors.
  2. Update the Zello PTT Walkie Talkie App. Here is how:
    1. On Android goto PlayStore » Search for "Zello PTT Walkie Talkie" » Open Zello PTT Walkie Talkie » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zello PTT Walkie Talkie » click "UPDATE".
  3. Clear Zello PTT Walkie Talkie app cache: Clearing cached data will force your app to retrieve the latest data directly from Zello PTT Walkie Talkie servers.
    1. On Android, goto Settings » Apps » Select "Zello PTT Walkie Talkie" » click Storage » click "Clear Cache".
  4. Check Zello PTT Walkie Talkie app permissions. If any of these permissions required to use your device's features are disenabled, Zello PTT Walkie Talkie might not work.
  5. Uninstall and reinstall Zello PTT Walkie Talkie. If nothing else has worked, completely uninstall Zello PTT Walkie Talkie then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Zello PTT Walkie Talkie not working


2. Fix Zello PTT Walkie Talkie Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Zello PTT Walkie Talkie be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Zello PTT Walkie Talkie not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Zello PTT Walkie Talkie may not be able to connect to the Internet when running in the background.

Reported Issues