Contact AT&T Enhanced PTT/ FirstNet RR Customer Service

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1. Bug fixes don't really seem to address any of the random volume issues or app crashes or freezes etc.It required permission to see almost everything to begin with, then one of the latest updates added required permission to access the camera? There is literally no added functionality that requires my camera, yet the app refuses to open if you deny it permission, or permission to anything else for that matter.I finally after all these months figured out that your last update made the volume bar on my samsung galaxy always appear at the top.

2. Avoid...There are better and more cost-friendly options.***The last update was May 3rd and still not compatible with Samsung S22 Ultra.*** I've been advised that they Samsung S22 Ultra is NOT compatible with this app.

3. Very frustrating and annoying since I have to use my phone for work and the new update causes me to have to redo my work multiple times.Difficult setup and backend controls.

4. Please fix and I will change my rating.The new update is horrible it's making the app constantly restart and as it does that, whatever I'm working on gets closed out and then I have to restart from the beginning.

5. I was told no ticket can be submitted by the AT&T agent and I could not do so because I am not the account admin.Hello, Thanks for asking, My new Sonim phone hasn't worked since day one.

6. Junk App! After update had to re-enter contactsSadly, the Note 9 is not compatible with this feature.

7. I requested a ticket be created to update the software update to include this flagship device.

8. I've been a loyal customer @ AT&T 20yrs! I can't ever find the 🔊 to Talk and, Text Nor can at&t! I can never call out No Reception ever.

9. Too many issues to list, the least being both agency and paid-subscriber billing complications, gateway costs and issues, dishonest sales pitches, etc.

10. Horrible if you're trying to get in touch with someone in the fleet.Only works half ass, can hear mostly distorted digital voice.

11. IDK if it's the build in walkie-talkie ? ALSO the red 911 button on right-side of phone my thumb hiits everytime.

1. Fix AT&T Enhanced PTT/ FirstNet RR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AT&T Enhanced PTT/ FirstNet RR: Restarting the app will resolve most errors.
2. Update the AT&T Enhanced PTT/ FirstNet RR App. Here is how:
   1. On Android goto PlayStore » Search for "AT&T Enhanced PTT/ FirstNet RR" » Open AT&T Enhanced PTT/ FirstNet RR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AT&T Enhanced PTT/ FirstNet RR » click "UPDATE".
3. Clear AT&T Enhanced PTT/ FirstNet RR app cache: Clearing cached data will force your app to retrieve the latest data directly from AT&T Enhanced PTT/ FirstNet RR servers.
   1. On Android, goto Settings » Apps » Select "AT&T Enhanced PTT/ FirstNet RR" » click Storage » click "Clear Cache".
4. Check AT&T Enhanced PTT/ FirstNet RR app permissions. If any of these permissions required to use your device's features are disenabled, AT&T Enhanced PTT/ FirstNet RR might not work.
5. Uninstall and reinstall AT&T Enhanced PTT/ FirstNet RR. If nothing else has worked, completely uninstall AT&T Enhanced PTT/ FirstNet RR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AT&T Enhanced PTT/ FirstNet RR not working

2. Fix AT&T Enhanced PTT/ FirstNet RR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AT&T Enhanced PTT/ FirstNet RR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AT&T Enhanced PTT/ FirstNet RR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AT&T Enhanced PTT/ FirstNet RR may not be able to connect to the Internet when running in the background.