Contact Heartbleed Security Scanner Customer Service

Why should I report an Issue with Heartbleed Security Scanner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lookout Mobile Security to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Heartbleed Security Scanner for Android helps detect whether your Android device is affected by the Heartbleed bug in OpenSSL and whether the vulnerable behavior is enabled.

2. The bug, found by researchers from Codenomicon and Google, and filed with the following reference number – CVE-2014-0160, impacts any infrastructure that includes the affected versions of OpenSSL. ■ Will Heartbleed Security Scanner fix the Heartbleed vulnerability?

3. The good news is that Lookout has not yet seen the Heartbleed vulnerability exploited on a mobile device. ■ Will Heartbleed Security Scanner tell me if my apps are affected?

4. Heartbleed Security Scanner will not detect whether any of the services or accounts (the apps and websites you visit) on your device are vulnerable.

5. Heartbleed Security Scanner is developed by Lookout, the leading mobile security company that builds security & antivirus technology that protects people, business, governments, and critical infrastructure from the growing threats in the post-PC era.

6. Heartbleed Security Scanner is not meant to fix this vulnerability, as the vulnerability will need to be patched by Google or your device manufacturer.

7. Heartbleed Security Scanner works by determining what version of OpenSSL your device is using.

8. Heartbleed Security Scanner is only meant to keep you informed about the status of your device.

9. Heartbleed Security Scanner is only meant to detect vulnerabilities in Android.

10. Heartbleed Security Scanner only uses the Internet permission when you explicitly share the results of your scan with us.

11. If your device is using one of the affected versions of OpenSSL, we then check to see if the specific vulnerable feature called heartbeats is enabled.

1. I've used this service since 2011For older versions of Android.

2. Simple to use if you don't understand the or "how" or the "why" behind heartbleed.

3. It does not get more simple than that.Best app protection.

4. Just install and run for instant results.

1. Fix Heartbleed Security Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Heartbleed Security Scanner: Restarting the app will resolve most errors.
2. Update the Heartbleed Security Scanner App. Here is how:
   1. On Android goto PlayStore » Search for "Heartbleed Security Scanner" » Open Heartbleed Security Scanner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Heartbleed Security Scanner » click "UPDATE".
3. Clear Heartbleed Security Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from Heartbleed Security Scanner servers.
   1. On Android, goto Settings » Apps » Select "Heartbleed Security Scanner" » click Storage » click "Clear Cache".
4. Check Heartbleed Security Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Heartbleed Security Scanner might not work.
5. Uninstall and reinstall Heartbleed Security Scanner. If nothing else has worked, completely uninstall Heartbleed Security Scanner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Heartbleed Security Scanner not working

2. Fix Heartbleed Security Scanner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Heartbleed Security Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Heartbleed Security Scanner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Heartbleed Security Scanner may not be able to connect to the Internet when running in the background.