Published by Live4D on Jul 31, 2024

Report an issue with Live 4D Malaysia.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Live 4D Malaysia?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Live4D to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Live 4D Malaysia Customer Insights

Steps to Troubleshoot & Fix Live 4D Malaysia Issues

1. Fix Live 4D Malaysia Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Live 4D Malaysia: Restarting the app will resolve most errors.
  2. Update the Live 4D Malaysia App. Here is how:
    1. On Android goto PlayStore » Search for "Live 4D Malaysia" » Open Live 4D Malaysia » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Live 4D Malaysia » click "UPDATE".
  3. Clear Live 4D Malaysia app cache: Clearing cached data will force your app to retrieve the latest data directly from Live 4D Malaysia servers.
    1. On Android, goto Settings » Apps » Select "Live 4D Malaysia" » click Storage » click "Clear Cache".
  4. Check Live 4D Malaysia app permissions. If any of these permissions required to use your device's features are disenabled, Live 4D Malaysia might not work.
  5. Uninstall and reinstall Live 4D Malaysia. If nothing else has worked, completely uninstall Live 4D Malaysia then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Live 4D Malaysia not working


2. Fix Live 4D Malaysia Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Live 4D Malaysia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Live 4D Malaysia not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Live 4D Malaysia may not be able to connect to the Internet when running in the background.

Reported Issues