Contact bima+ Customer Service

Why should I report an Issue with bima+ -Buy Pulsa/Package- Tri?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PT Hutchison 3 Indonesia to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Want to buy packages or game vouchers with digital payment methods? Worry not! bima+ provide various payment methods that you can choose.

2. For you who like to experience more, it's time for you to start a digital lifestyle that is simpler, more exciting and more personal with the new bima+.

3. For those who like to spend time at home and get entertained, complete the fun and get your entertainment needs from Movies, Music, and Games here on bima+.

4. The new face of bima+ is here with more entertaining features!

5. You can check your internet quota and information regarding active subscription packages without hassle.

6. Purchase data package or entertainment package? It's so easy!

7. You can choose package according to what you need!

8. Ready to live your digital lifestyle more than ever?

9. Download and use bima+ now.

10. Where else can you get many interesting promos and special offers at special prices?

11. Share all the fun through your social media! bima+, an innovative app, is an integral part of IOH company. Jl. Medan Merdeka Barat No. 21, Kel. Gambir, Kec. Gambir, Kota Adm. Jakarta Pusat, Prop.

1. for example when i open the application my point 1010 but when i want to exchange my point its just 400, its bug right so pliss repair the system and what are the bonus points for if you can't use them?Add an application feature so that credit remains safe even though the internet quota runs out and a transaction history feature so users know what package was purchased.

2. You better than this, right?New problem occurred, The internet data suddenly ran out without me using it, even though yesterday I checked there was still 2GB, then in the morning I got a notification that I had 500MB of quota left without using it at all , and it ran out in the afternoon without using it while I use WiFi all day long, and now I need to buy more, pliss fix this, Dont extort people's moneyYep.

3. At least, the app (or actually Bima+ site, the app is just a designated browser) does work for it main purpose I think.The apps have become more stable and reliable, well done, 3! A little feedback from me, please show the exact time and expire date of each of our network packets.

4. As long as you never repair this problems, I think I'll change my data connection Edit : PS : you'll see how stupid the service is from the other review for this app, and just look at the reply from the CS, only templatetoo many bug in this application, idk how can developer maintenance this application but i just disappointed with the service.

5. I reported it multiple times to the customer service but they always give the same responds & suggestions (which didn't solve the problem at all btw).It use Insecure HTTP to static.tri.co.id, I've no idea why.

6. Pls show them all on bima+ so user can cancel that shameless vampire.Good app for managing top up and buying data packages.

7. Because when used, the pages of BonsTri and others are still not dark.I've been using 3 for twelve years and love it so much.. except for the past 2-3 months.

8. The 4G connection only been 1-3 bars out of 5 (sometimes even no connection at all), the speed only about 0.3-0.8 KB/s, and its not even stable.

9. Bad service, bad solution, bad app, bad connection even though the signal is full and has 4g indicator.

10. But,, what i wanna reviews here appearently; is about 3tri especially to its network connection, especially since its teamwork, merger with ooredoo indosat.

11. One time I was able to purchase 10 GB for 30 days for 15k, but after that quota ran out/expired, I can't re-purchase because it's not available anymore.

1. Fix bima+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart bima+: Restarting the app will resolve most errors.
2. Update the bima+ App. Here is how:
   1. On Android goto PlayStore » Search for "bima+" » Open bima+ -Buy Pulsa/Package- Tri » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for bima+ » click "UPDATE".
3. Clear bima+ -Buy Pulsa/Package- Tri app cache: Clearing cached data will force your app to retrieve the latest data directly from bima+ servers.
   1. On Android, goto Settings » Apps » Select "bima+ -Buy Pulsa/Package- Tri" » click Storage » click "Clear Cache".
4. Check bima+ app permissions. If any of these permissions required to use your device's features are disenabled, bima+ might not work.
5. Uninstall and reinstall bima+. If nothing else has worked, completely uninstall bima+ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing bima+ not working

2. Fix bima+ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make bima+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to bima+ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, bima+ may not be able to connect to the Internet when running in the background.