Published by Lemonade Technology Limited on Nov 14, 2024

contact LemFi Chat with our AI-based LemFi Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with LemFi?



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Why chat with our AI LemFi Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of LemFi.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. They should allow people retrieve their money in the system on ID expiry.2 stars because I just updated my app and discovered the graphics are changed.

2. The most annoying thing is they can send you email that the transaction is through but it's a lie.App keeps crashing, very frustrating! Help section claims I can contact them from 8am-8pm Mon-Sun.

3. If I wasn't a old time customer I would be skeptical about using your services because most services that look like your current graphics are usually dubious.

4. Overall I appreciate your services.This app is horrible, I want to Send money to someone.

5. For three good days now the money hasn't reflected for me yo send it.

6. However, we experience delays whenever the currency rate soar up and such delays sometimes take up to 24 hours before the transaction is completed.

7. They shouldn't stop people from accessing their money because of expired ID.

8. I would not recommend sending large amounts at a time with them with the way they currently operate, so you dont develop high BP.

9. Continues to suggest I check my connection, even when it works perfectly well.

10. I have sent them emails, called them but it still haven't resolved.

11. Called on Sat at 15:55, got message it's closed.

Steps to Troubleshoot & Fix LemFi Issues

1. Fix LemFi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LemFi: Restarting the app will resolve most errors.
  2. Update the LemFi App. Here is how:
    1. On Android goto PlayStore » Search for "LemFi" » Open LemFi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LemFi » click "UPDATE".
  3. Clear LemFi app cache: Clearing cached data will force your app to retrieve the latest data directly from LemFi servers.
    1. On Android, goto Settings » Apps » Select "LemFi" » click Storage » click "Clear Cache".
  4. Check LemFi app permissions. If any of these permissions required to use your device's features are disenabled, LemFi might not work.
  5. Uninstall and reinstall LemFi. If nothing else has worked, completely uninstall LemFi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LemFi not working


2. Fix LemFi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LemFi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LemFi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LemFi may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!