Published by LA Financial Credit Union

Report an issue with LA Financial Credit Union.
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Why should I report an Issue with LA Financial Credit Union?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LA Financial Credit Union to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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LA Financial Credit Union Customer Insights

1. And no response ever to my emails through the app.The text recognition does not work when depositing a check, preventing mobile deposit from being submitted due to a supposed lack of endorsement (it's there).

2. Frequently get error saying "can't connect to server" (the bank - on both cellular data & wifi), hardly ever successfully processes a mobile check deposit.

3. It would be nice if you could see pending charges so it would be more accurate.I use this app for three things: Check balance, move money, deposit checks.

4. That's all when it isn't just crashing.I have the last update on a Google Pixel 1, and am having issues with check deposits on the app.

5. I was having problems trying to set up a transfer from my bank to my credit union account but it was very simple an easy to set it up from my LA Financial Credit Union to my bank account with no problem.

6. It rejects checks for totally ridiculous reasons -- it said the amount entered didn't match the check.

7. It's a pretty good app, easy to navigate for the basics I need to do like check my balances & do transfers on my Galaxy S8 & S20.

8. I am considering changing banks because of this awful app experience.Terrible. Constant problems with mobile deposit feature.

9. Unable to do check deposits on Pixel phone.

10. Thanks LA Financial I really needed the money that day.Since update in unable to log on, keep getting, message to (Enable JavaScript and cookies to continue).

11. What? The check was printed! And it keeps rejecting the back of checks because it can't read handwriting (I'm printing in block letters!!).

Steps to Troubleshoot & Fix LA Financial Credit Union Issues

1. Fix LA Financial Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LA Financial Credit Union: Restarting the app will resolve most errors.
  2. Update the LA Financial Credit Union App. Here is how:
    1. On Android goto PlayStore » Search for "LA Financial Credit Union" » Open LA Financial Credit Union » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LA Financial Credit Union » click "UPDATE".
  3. Clear LA Financial Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from LA Financial Credit Union servers.
    1. On Android, goto Settings » Apps » Select "LA Financial Credit Union" » click Storage » click "Clear Cache".
  4. Check LA Financial Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, LA Financial Credit Union might not work.
  5. Uninstall and reinstall LA Financial Credit Union. If nothing else has worked, completely uninstall LA Financial Credit Union then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LA Financial Credit Union not working


2. Fix LA Financial Credit Union Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LA Financial Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LA Financial Credit Union not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LA Financial Credit Union may not be able to connect to the Internet when running in the background.

Reported Issues