Published by OnTheMarket on Mar 26, 2024

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Why should I report an Issue with OnTheMarket Property Search?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OnTheMarket to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About OnTheMarket Property Search

1. The OnTheMarket property search app is a clean and simple way to search for the latest homes on the UK and Overseas property markets and offers hundreds of thousands of houses and flats for sale or to rent, at all price points. - You can now also search for overseas properties for sale on the app.

2. If you're looking to buy or rent, make sure you don't miss out – download our app and set up an instant property alert today.

3. Thousands of estate and letting agents are advertising at OnTheMarket.

4. We always listen to your feedback, so please email us at android@onthemarket. com and let us know what you think about the app and the latest update.

OnTheMarket Property Search Customer Insights

1. Sorry, don't have time for beta testing so uninstalled.Poor organisation and layout, doesn't have a "pets allowed" search option, and doesn't require more than a single picture for landlords to advertise their properties, meaning a lot of places only have an image of the exterior of the property, not the space you would be living in.

2. Would be much better if it just showed it as unavailable and you choose when to delete itNot great, doesn't remember my searches so I have to enter it everyday (well I search with competitors everyday then this app every few days because it's too much hassle), also the photos are tiny! 25% of the top of my screen! The app is designed by morons.

3. The layout is not clear, options are all over the place, there's no obvious separation between properties, you have to go through multiple pages rather than one scrolling list, buttons are always floating on the screen... overall it's murder on the eyes.

4. One very annoying feature - if you save a property and then it becomes unavailable (e.g. Sold or rented out), it disappears from your saved list.

5. Have to keep inputting the search info, property type, price etc in everytime you use the app/web.

6. Zoopla and Rightmove are advanced slighlty.Decent app, seems to have more properties than competitors.

7. Search areas stored but not property criteria, which need re-entering at every visit.

8. That said, just as Zoople might have properties which can't be seen on RightMove and vice versa, both much better and actually functional apps, I thought I'd give this a go again.

9. 2nd is map view, you can't search specifically for properties in map mode.

10. 3 is frankly generous for an app that's unusable, but fix this and it instantly becomes usable, so it should be an easy win...What a mess! If this app is trying to beat the Rightmove app, it fails miserably.

11. It's the property version of Bing - nowhere near as good as its competitors.

Steps to Troubleshoot & Fix OnTheMarket Property Search Issues

1. Fix OnTheMarket Property Search Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OnTheMarket Property Search: Restarting the app will resolve most errors.
  2. Update the OnTheMarket Property Search App. Here is how:
    1. On Android goto PlayStore » Search for "OnTheMarket Property Search" » Open OnTheMarket Property Search » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OnTheMarket Property Search » click "UPDATE".
  3. Clear OnTheMarket Property Search app cache: Clearing cached data will force your app to retrieve the latest data directly from OnTheMarket Property Search servers.
    1. On Android, goto Settings » Apps » Select "OnTheMarket Property Search" » click Storage » click "Clear Cache".
  4. Check OnTheMarket Property Search app permissions. If any of these permissions required to use your device's features are disenabled, OnTheMarket Property Search might not work.
  5. Uninstall and reinstall OnTheMarket Property Search. If nothing else has worked, completely uninstall OnTheMarket Property Search then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OnTheMarket Property Search not working


2. Fix OnTheMarket Property Search Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OnTheMarket Property Search be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OnTheMarket Property Search not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OnTheMarket Property Search may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I would like to cancell my subscription as I found property already.

    Subscription Cancellation Request

    Thank you

    Junard M. Villanos

    — by Junard Villanos 2 years ago