Contact Knoxville News eNewspaper Customer Service

Why should I report an Issue with Knoxville News eNewspaper?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Overall a great move forward from paper alternative.Frequently pops up 'new edition available', I'm reading the current addition! The video ads popping up while I'm reading an article is just rude and insensitive.

2. Also, why can't we select the comics we choose to read rather than being forced to scroll through the entire section? More work needs to be done on this app.

3. Images still cannot be enlarged from an article.This is a quality app that makes keeping up with local news easy.

4. I originally rated this as a two-star app with this one sentence comment: "Great while it works but frequently freezes which can be extremely irritating." That is no longer accurate, and this highly polished application makes for a very efficient newspaper - like experience.

5. Thumbs down 1 star.You cannot read directly from the page as the page goes to light to read.

6. If you expaned the text large enough to read it ,it does not reload and is to fuzzy to read.

7. Issues with loading and "clarification" or "focusing" of print need additional work.

8. A little slow on loading "print" pages but possibly due to web and/or device speed issues.

9. I enjoy the news but using this app makes the reader not want to continue.terrible app.

10. The only way to read it now is by highlighting the entire article.

11. I do wish that when I attempt to select text in blocks for purposes of searching the web for related content that I was able to select more than one word.

1. Fix Knoxville News eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Knoxville News eNewspaper: Restarting the app will resolve most errors.
2. Update the Knoxville News eNewspaper App. Here is how:
   1. On Android goto PlayStore » Search for "Knoxville News eNewspaper" » Open Knoxville News eNewspaper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Knoxville News eNewspaper » click "UPDATE".
3. Clear Knoxville News eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Knoxville News eNewspaper servers.
   1. On Android, goto Settings » Apps » Select "Knoxville News eNewspaper" » click Storage » click "Clear Cache".
4. Check Knoxville News eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, Knoxville News eNewspaper might not work.
5. Uninstall and reinstall Knoxville News eNewspaper. If nothing else has worked, completely uninstall Knoxville News eNewspaper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Knoxville News eNewspaper not working

2. Fix Knoxville News eNewspaper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Knoxville News eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Knoxville News eNewspaper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Knoxville News eNewspaper may not be able to connect to the Internet when running in the background.