Published by Klipsch on Aug 29, 2024

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Why should I report an Issue with Klipsch Stream?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Klipsch to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Klipsch Stream Customer Insights

1. But overall, good, functional app.works ok as a app... keep loosing one of my speakers that I've set up as a stereo set.... sometimes left and other times the right side, no time nor reason for this.... I do have a good connection and it's on 5G with 1 gig of speed... maybe it's just to much for these little Klipsch to handle..... lol hopefully they send out a better version soon, would give better if able to listen to both simultaneously on any of my times I do try ; (latest Version of the App works quite well now.

2. (The newest version must have fixed a lot of the old bugs, hence my experience.) Never tried Sonos, for the price they ask for, i just thought it was too much for the average sound quality, but this app was easy to follow, and spotify connect works perfectly.

3. Updated review: App asks for more permissions after latest update ,(not sure why), and still doesn't connect to Klipsch devices (The Three, or Powergate) reliably.

4. The HiRes option via wifi is just a slight degradation in quality of sound from the aptx Bluetooth connection on my klipsch powergate.

5. Spotify works well but requires you to open both the Klipsch app and the spotify app to listen.

6. plus I cannot control the volume for this speaker via bluetooth, the same as I can for literally every other bluetooth enabled device I own, from the cheapest 10 POS to...everything but this!? maddening.

7. Also there should be an option to postpone an update instead of forcing it just when you want to listen to music.App is not bad at all, not sure why it is rated so poorly.

8. Spotify ap is klugie, but works great with my Android Phone and Pandora.

9. Lastly if you have issues with the Klipsch Stream App you can always try the DTS Play-Fi app instead which this app is based on.It's...okay. Klipsch is a speaker company, not an app developer.

10. The PowerGate is....meh. The application DOES work and, once you work out the bugs, you can work around them without too much effort.so limited.

11. I want to play the tunes from my phone, over the 500 dollar speaker I bought.

Steps to Troubleshoot & Fix Klipsch Stream Issues

1. Fix Klipsch Stream Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Klipsch Stream: Restarting the app will resolve most errors.
  2. Update the Klipsch Stream App. Here is how:
    1. On Android goto PlayStore » Search for "Klipsch Stream" » Open Klipsch Stream » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Klipsch Stream » click "UPDATE".
  3. Clear Klipsch Stream app cache: Clearing cached data will force your app to retrieve the latest data directly from Klipsch Stream servers.
    1. On Android, goto Settings » Apps » Select "Klipsch Stream" » click Storage » click "Clear Cache".
  4. Check Klipsch Stream app permissions. If any of these permissions required to use your device's features are disenabled, Klipsch Stream might not work.
  5. Uninstall and reinstall Klipsch Stream. If nothing else has worked, completely uninstall Klipsch Stream then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Klipsch Stream not working


2. Fix Klipsch Stream Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Klipsch Stream be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Klipsch Stream not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Klipsch Stream may not be able to connect to the Internet when running in the background.

Reported Issues