Published by Amber Connect Limited on Aug 29, 2023

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Why should I report an Issue with KingTracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Amber Connect Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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KingTracker Customer Insights

1. Other than that, pretty good app, very informativeLove the app....... but it needs some work use to get voice notifications it suddenly stopped the satellite needs updating ....Ever since the last update i am not able to log...in keep seeing "fetching" or and message saying i need to "upgrade package to access thia feature".....App does not work.

2. Other wise from that it is a perfect app and I highly recommend anyone to this app I love it.The App keeps crashing, each time that I am tying to see the location i have to uninstall and reinstall the application and it is very annoyingApp keeps crashing, have to keep uninstall and reinstall.

3. You can get the street/ave as the location but not the addressIt is a Great Great app I love it,,,, I just recently getting some bug about it, like when the car is driving I can't see what's going on no more why is that.

4. It just keep saying fetching location connecting.

5. It does not workl like this app as it gives accurate locations all it need to give is the precise locations.

6. I no longer get voice notifications, nor does it alarm in sentry mode.

7. Right now it's a waste of time paying for this service from Kingalarm.This is the third time installing the app.

8. I keep getting not connected frequently when I am using the app.

9. I uninstall the app and reinstall it and it starts working again.

10. It just does not work properly.

11. This keeps happening.

Steps to Troubleshoot & Fix KingTracker Issues

1. Fix KingTracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KingTracker: Restarting the app will resolve most errors.
  2. Update the KingTracker App. Here is how:
    1. On Android goto PlayStore » Search for "KingTracker" » Open KingTracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KingTracker » click "UPDATE".
  3. Clear KingTracker app cache: Clearing cached data will force your app to retrieve the latest data directly from KingTracker servers.
    1. On Android, goto Settings » Apps » Select "KingTracker" » click Storage » click "Clear Cache".
  4. Check KingTracker app permissions. If any of these permissions required to use your device's features are disenabled, KingTracker might not work.
  5. Uninstall and reinstall KingTracker. If nothing else has worked, completely uninstall KingTracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KingTracker not working


2. Fix KingTracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KingTracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KingTracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KingTracker may not be able to connect to the Internet when running in the background.

Reported Issues