Published by khaled habbachi on Dec 27, 2023

Report an issue with Qibla direction & prayer times.
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Why should I report an Issue with Qibla direction & prayer times?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of khaled habbachi to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Qibla direction & prayer times

1. We calculate the Qibla direction with high accuracy by taking into consideration the value of the magnetic north deviation from the geographical (real) north.

2. If your phone does not have a compass feel, you can know the Qiblah direction from the sun or moon position.

3. As well as through the map thanks to the display of the Kaaba site and your site and link them with a line. - Times of sunrise and sunset and the disappearance of the sun and the moon. - The Hijri history and different phases of the moon. - Determination of the location of the sun and the moon. - Precise positioning and giving information on GPS satellites and GLONAS. - Calculate speed (you can use it while riding a bike, car or roaming while calculating your speed). * Location: We need to know the location to determine the Qiblah.

Qibla direction & prayer times Customer Insights

1. Any option to remove the ads by purchasing it?Can't open the app since the new update, it keeps closingA very good app , with a nice user interface, easy to use and precise, the ads are not intervening in a vigorous manner like other apps , I have been using the older version for years , I was so satisfied that I didn't want to exchange it it with the newer version, but now I am using the new one and it is just as precise and easy to use , but prettier.Recently installed, worked immediately with no flaws, even default settings were great.

2. Highly recommended.Very good app, but you need to change the reminder volume level from depending on the media's volume level to the ringtone volume level Because many time I miss the reminder because the media volume was at minimum And other time I'm putting the phone on silent, but still the reminder play because the media volume is up So it's not logical to be based on media not ringtoneApp is so helpful! Love it.

3. But it keeps resetting to default then it shows wrong prayer times for me and the azaan volume goes back to maximum.

4. It accurately provides prayer times but only for the location initially set at the time of first install.

5. After that it's unable to auto sense & update the location if you move about geographically.

6. If it continues I will be forced to remove it :(I really like to see qibla based on sun shadow.

7. Trying to manually update the location would cause the app to crash.

8. Shifted 90 degreesApp not opening on MIUI 14 Andriod 12the compass work accurately.

9. When qibla direction is near to perpendicular to sun, the direction is wrong.

10. It's more accurate compare to compass in smart phone.

11. It always shows default values 12pm for the 3 readings.

Steps to Troubleshoot & Fix Qibla direction & prayer times Issues

1. Fix Qibla direction & prayer times Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Qibla direction & prayer times: Restarting the app will resolve most errors.
  2. Update the Qibla direction & prayer times App. Here is how:
    1. On Android goto PlayStore » Search for "Qibla direction & prayer times" » Open Qibla direction & prayer times » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Qibla direction & prayer times » click "UPDATE".
  3. Clear Qibla direction & prayer times app cache: Clearing cached data will force your app to retrieve the latest data directly from Qibla direction & prayer times servers.
    1. On Android, goto Settings » Apps » Select "Qibla direction & prayer times" » click Storage » click "Clear Cache".
  4. Check Qibla direction & prayer times app permissions. If any of these permissions required to use your device's features are disenabled, Qibla direction & prayer times might not work.
  5. Uninstall and reinstall Qibla direction & prayer times. If nothing else has worked, completely uninstall Qibla direction & prayer times then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Qibla direction & prayer times not working


2. Fix Qibla direction & prayer times Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Qibla direction & prayer times be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Qibla direction & prayer times not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Qibla direction & prayer times may not be able to connect to the Internet when running in the background.

Reported Issues