Published by JoyMusic

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Why should I report an Issue with Piano Symbol: Pianist Magic?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of JoyMusic to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Piano Symbol Customer Insights

Steps to Troubleshoot & Fix Piano Symbol Issues

1. Fix Piano Symbol Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Piano Symbol: Restarting the app will resolve most errors.
  2. Update the Piano Symbol App. Here is how:
    1. On Android goto PlayStore » Search for "Piano Symbol" » Open Piano Symbol: Pianist Magic » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Piano Symbol » click "UPDATE".
  3. Clear Piano Symbol: Pianist Magic app cache: Clearing cached data will force your app to retrieve the latest data directly from Piano Symbol servers.
    1. On Android, goto Settings » Apps » Select "Piano Symbol: Pianist Magic" » click Storage » click "Clear Cache".
  4. Check Piano Symbol app permissions. If any of these permissions required to use your device's features are disenabled, Piano Symbol might not work.
  5. Uninstall and reinstall Piano Symbol. If nothing else has worked, completely uninstall Piano Symbol then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Piano Symbol not working


2. Fix Piano Symbol Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Piano Symbol be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Piano Symbol not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Piano Symbol may not be able to connect to the Internet when running in the background.

Reported Issues

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