Contact Pianista Customer Service

Why should I report an Issue with Pianista?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Superb Corp. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The counter should be in one of the upper corners of the screen, so that it doesn't overlap such a large portion of the board.As a strictly free player and IRL musician, I've completed the game on Master on two previous accounts(top 3%) and am about to reach the halfway point for my third attempt in the last four years.

2. If it gets fixed I'll give 5.Loved this game, but here's why I stopped playing: the 'perfect' is really large in the screen and blocks the incoming notes so I can't see them.

3. Anyways, its still a good game, and should be played.The music is beautiful and plays gorgeously!! The game play is smooth and neat.

4. Yeah, there is the possibility of it being a device issue (i have piano tiles umod with the same issue) but good game nonetheless.I want to give you 5 stars, because this is one of my favorite games.

5. I really hope the developers take note and are able/willing to fix these issues; I'd love to try again sometime.I believe this game is good but could use improvement.

6. I'm hoping this gets fixed so that I can continue playing.Good game, i really enjoyed it for a minute.

7. The combo counter is large and obtrusive, it displays center screen directly over the incoming notes blocking them from view while it blinks and flashes and remains incessantly distracting.

8. Please fix it and I will be able to give you 5 starsI love this game but there is a major issue.

9. However, it's too frustrating to keep playing a broken game so I ended up uninstalling it, sadly.

10. The only complaint I have is that when playing a song it tells you whether you "miss" the key or you hit it "marvelous"ly in the MIDDLE of the damn screen.

11. Recently the game has started glitching out mid song.

1. Fix Pianista Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pianista: Restarting the app will resolve most errors.
2. Update the Pianista App. Here is how:
   1. On Android goto PlayStore » Search for "Pianista" » Open Pianista » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pianista » click "UPDATE".
3. Clear Pianista app cache: Clearing cached data will force your app to retrieve the latest data directly from Pianista servers.
   1. On Android, goto Settings » Apps » Select "Pianista" » click Storage » click "Clear Cache".
4. Check Pianista app permissions. If any of these permissions required to use your device's features are disenabled, Pianista might not work.
5. Uninstall and reinstall Pianista. If nothing else has worked, completely uninstall Pianista then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pianista not working

2. Fix Pianista Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pianista be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pianista not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pianista may not be able to connect to the Internet when running in the background.