Contact NZ Traffic Customer Service

Why should I report an Issue with NZ Traffic?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Josh Burton to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you turn off the Timelapse in settings the app seems to work well enough but now no longer shows the date stamp, so can't see when they were last refreshed, but if it is up to date, could be of some use.

2. :-) Thanks for the quick response Josh.Great app, but I seem to be having issues with seeing the cameras.

3. I use this daily to help hubby's company with traffic updates and to avoid congestion and accidents, so the cameras are really helpful, but now it's just black.

4. As a result, once the feed is down, I can't check on the road conditions (like what I am experiencing right now).Live... No same pic then I log in same pic 10 minutes later.

5. It even gives an audible warning when approaching a sharp bend.Just installed this app, and from what I have seen so far, it is proving to be an excellent tool.

6. Still same pic🤔was having the same issue as the user below since the last update, but managed to fix it by clearing the app data.

7. Great info on Road Conditions.

8. Great app but I can't see the timelapse gif.

9. Good Cameras... Lots of sites.

10. Also no timelapse option that I can find in the settings.

11. Any ideas on how to fix this please?I understand that this app relies on NZTA to feed its images to this app.

1. Fix NZ Traffic Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NZ Traffic: Restarting the app will resolve most errors.
2. Update the NZ Traffic App. Here is how:
   1. On Android goto PlayStore » Search for "NZ Traffic" » Open NZ Traffic » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NZ Traffic » click "UPDATE".
3. Clear NZ Traffic app cache: Clearing cached data will force your app to retrieve the latest data directly from NZ Traffic servers.
   1. On Android, goto Settings » Apps » Select "NZ Traffic" » click Storage » click "Clear Cache".
4. Check NZ Traffic app permissions. If any of these permissions required to use your device's features are disenabled, NZ Traffic might not work.
5. Uninstall and reinstall NZ Traffic. If nothing else has worked, completely uninstall NZ Traffic then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NZ Traffic not working

2. Fix NZ Traffic Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NZ Traffic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NZ Traffic not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NZ Traffic may not be able to connect to the Internet when running in the background.