Contact jetAudio Hi-Res Music Player Customer Service

Why should I report an Issue with jetAudio Hi-Res Music Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Team Jet to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not only is scrolling of albums limited while driving with Android Auto, but Google Assistant contains a bug that prevents albums from being played in the correct song order when issuing a voice command to play an album (regardless of player).

2. So, for example, if I'm playing all my songs in random order and the song "Hard Day's Night" comes up, I could hit the button and JetAudio would then load and play the entire Hard Day's Night album from start to finish.

3. Feature request, though: I would love to see a button like "Play this Album" that would load and play the entire album containing the song that's playing when the button is pushed.

4. However, while you can play music files from a cloud or network share, you cannot import those into your library or organize the files in a library style.

5. I had some issue with the interface on my phone (toolbar kept disappearing then reappearing at random); turns out the top left portion of the 'song' screen is a toggle point for the toolbar, the lower left for the speed control toolbar, and the center for lyrics.

6. It doesn’t matter if my phone connection is wired or wireless, my car radio display shows a spinning circle and nothing ever populates on the main menu for artists, albums, songs or playlists.

7. I am disappointed that the random play feature cycles the same 30-40 songs out of a playlist of 2000+ tunes and I have to manually select a new, unplayed selection to break the cycle but then it just starts again with a different 30-40 songs.

8. Reinstalling the last version or a different music player app resolves the problem.I have tested JetAudio against many other players and JetAudio with the available DSP addons provides better sound quality than the others by a significant margin.

9. Unfortunately, there is currently no good way to play an album of locally stored songs using Android Auto.

10. This is the best app I've found for playing network content but that said, it does drop the share pretty frequently.I'd expect files from connected networks to show up in the library.

11. Even though the album cover will be displayed while a song is playing, when you hit the back arrow at the top left nothing shows on the main menu.

1. Fix jetAudio Hi-Res Music Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart jetAudio Hi-Res Music Player: Restarting the app will resolve most errors.
2. Update the jetAudio Hi-Res Music Player App. Here is how:
   1. On Android goto PlayStore » Search for "jetAudio Hi-Res Music Player" » Open jetAudio Hi-Res Music Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for jetAudio Hi-Res Music Player » click "UPDATE".
3. Clear jetAudio Hi-Res Music Player app cache: Clearing cached data will force your app to retrieve the latest data directly from jetAudio Hi-Res Music Player servers.
   1. On Android, goto Settings » Apps » Select "jetAudio Hi-Res Music Player" » click Storage » click "Clear Cache".
4. Check jetAudio Hi-Res Music Player app permissions. If any of these permissions required to use your device's features are disenabled, jetAudio Hi-Res Music Player might not work.
5. Uninstall and reinstall jetAudio Hi-Res Music Player. If nothing else has worked, completely uninstall jetAudio Hi-Res Music Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing jetAudio Hi-Res Music Player not working

2. Fix jetAudio Hi-Res Music Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make jetAudio Hi-Res Music Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to jetAudio Hi-Res Music Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, jetAudio Hi-Res Music Player may not be able to connect to the Internet when running in the background.