Contact Jerry Customer Service

Why chat with our AI Jerry Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Jerry.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I removed one star because the final rate didn't include the credit based insurance score and although the customer service was great, I would have rather completed the process in the app.

2. After I got off the phone with her I talked to my current Geico insurance, decided to stay and called right back but it has been impossible to cancel and my bank account keeps hitting hit and I keep getting fees.

3. Keep in mind that the final rate on the app does not include credit based insurance score.

4. No matter how many times you go in into that policy " and you change the coverage and save it and then it goes through the calculating process and then afterwards it defaults back to the very basic quote you are given from the beginning.

5. Good experience overall.Car insurance is nice and all, but the driving tracking is wildly impractical and inaccurate.

6. If I have my Bluetooth connected and I change songs/volume from my steering wheel controls it says I used my phone while driving.. It also says that I accelerate harshly when having to speed up to merge with traffic 🙄.

7. Stay away!Great initial experience that devolved the second time I attempted to re-shop and switch policies at the end of one.

8. I was able to shop multiple different carriers and find the best rate of insurance for what I was looking for.

9. Was quoted at prices way below than anything I could find myself, the final cost ended up being a little bit more for the initial payment but monthly payments were pretty much spot on.

10. It was one signature that they needed and for all the push notifications they send me with ads, they never sent one that flagged I suddenly had two car insurance policies for a single vehicle.

11. Recommend if you want low cost options for insurance, and you can customize the plan that works best for you.

1. Fix Jerry Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jerry: Restarting the app will resolve most errors.
2. Update the Jerry App. Here is how:
   1. On Android goto PlayStore » Search for "Jerry" » Open Jerry: The AllCar™ App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jerry » click "UPDATE".
3. Clear Jerry: The AllCar™ App app cache: Clearing cached data will force your app to retrieve the latest data directly from Jerry servers.
   1. On Android, goto Settings » Apps » Select "Jerry: The AllCar™ App" » click Storage » click "Clear Cache".
4. Check Jerry app permissions. If any of these permissions required to use your device's features are disenabled, Jerry might not work.
5. Uninstall and reinstall Jerry. If nothing else has worked, completely uninstall Jerry then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jerry not working

2. Fix Jerry Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jerry be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jerry not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jerry may not be able to connect to the Internet when running in the background.