Contact Photo + Music = Video Customer Service

Why should I report an Issue with Photo + Music = Video?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jenil Creation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You have to guess where to stop ur music so when u submit it, it links up perfectly.its an ok ok app when i wanted to change the order of the slides i could not do and even the song which i selected was not played but an another song was being played and after a while when i completed the video, what i had done and the sequence of the slides and the music were different and it made me dejected and it wasted my 1 days efforts.

2. I spent about 20 minutes creating a slideshow/video with photos and editing music lyrics to fit with certain pictures.

3. Also with regard to music it's difficult to get the proper duration you want and on top of that you have to select from your current Android music library.

4. There's no option to use the File Explorer to look for your music and there is no search feature either.

5. Main issue is it reduces the transition time between slides and so not matches with song end that i kept before processing.

6. Can't seem to find my downloaded music other than a few songs and there is no way to get assistance in the app.

7. Please could you add a search bar for the music you want to add to the photo.

8. I have 1000s of music on my phone and some of them are not in order.

9. Soon as you go to submit and save it, the music is no longer linked up with the slideshow.

10. After going back to watch the video on my phone, it was not what I saved my settings at.

11. The music sync was off.

1. Fix Photo + Music = Video Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Photo + Music = Video: Restarting the app will resolve most errors.
2. Update the Photo + Music = Video App. Here is how:
   1. On Android goto PlayStore » Search for "Photo + Music = Video" » Open Photo + Music = Video » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo + Music = Video » click "UPDATE".
3. Clear Photo + Music = Video app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo + Music = Video servers.
   1. On Android, goto Settings » Apps » Select "Photo + Music = Video" » click Storage » click "Clear Cache".
4. Check Photo + Music = Video app permissions. If any of these permissions required to use your device's features are disenabled, Photo + Music = Video might not work.
5. Uninstall and reinstall Photo + Music = Video. If nothing else has worked, completely uninstall Photo + Music = Video then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Photo + Music = Video not working

2. Fix Photo + Music = Video Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Photo + Music = Video be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Photo + Music = Video not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Photo + Music = Video may not be able to connect to the Internet when running in the background.