Contact Riff Writer Customer Service

Why should I report an Issue with Riff Writer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JamString to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The writer of the tabs only knows a couple of scales and uses them over and over again.Midi export does not include any variation in velocity or any chords.

2. Midi Guitar sounds kind of funny🎃 also the buttons on the bottom of my screen are very close to the Android control buttons, like the home button, and the back button, Etc, so I often don't hit the right buttons.

3. Doesn't work with pixelIt's a great app I just wish you could add options of more pull on's and pull offs Or bendsMidi export seems to export only one note.

4. Chords are not exportedI thought it was for writing your own stuff but this is really cool too! \m/I will try again if you work out the Key and time Signature and style.

5. Needs tempo, fret range, scales, different styles like metal, rock, etc.

6. App controls interfere with Galaxy Note 9 screen controls at bottom of page.

7. So that I could load it into my DAW and get that really cool guitar sound that it gives.

8. Would be cool if you could set tempo and key.I couldn't click on anything with my pixel.

9. Very limited usefulness.Cool app, does what's in the vid.

10. Feels incomplete without the basic features needed for an app like this.I wasted $3.99 on this so no one else would have to themselves.

11. I find it quite useful, but I'm wondering what the BPM of each riff is.

1. Fix Riff Writer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Riff Writer: Restarting the app will resolve most errors.
2. Update the Riff Writer App. Here is how:
   1. On Android goto PlayStore » Search for "Riff Writer" » Open Riff Writer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Riff Writer » click "UPDATE".
3. Clear Riff Writer app cache: Clearing cached data will force your app to retrieve the latest data directly from Riff Writer servers.
   1. On Android, goto Settings » Apps » Select "Riff Writer" » click Storage » click "Clear Cache".
4. Check Riff Writer app permissions. If any of these permissions required to use your device's features are disenabled, Riff Writer might not work.
5. Uninstall and reinstall Riff Writer. If nothing else has worked, completely uninstall Riff Writer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Riff Writer not working

2. Fix Riff Writer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Riff Writer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Riff Writer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Riff Writer may not be able to connect to the Internet when running in the background.